In this section we explain how to navigate the QBE Singapore web site:

 

Business Unit Insights - QBE Singapore
This is the local level site for QBE Singapore - our team is dedicated to providing specialist insurance solutions to the Singapore general insurance market.

For an overview on our Singapore business, take a look at the Business Unit profile, which explains the scope of our business in terms of distribution strategies and product range.

The Solutions section provides information about QBE insurance products available in the Singapore market, including product brochures and proposals where possible.

Our Claims section provides a resource of claims forms and information on how to expedite the processing of your claim.

The Expertise section of this web site profiles the business unit teams within QBE Singapore, including agency and broker service teams, and those focused on the specialist, casualty and property product categories. The section provides insights into the skills and experience behind QBE insurance solutions available to the Singapore market.

If you are looking for a career with QBE Singapore, then visit Careers to find out how to apply for a position. This section also provides links to the divisional site where you can read about the QBE graduate programme and our Asia Pacific alumni.

Our Local Press Centre provides an archive of press releases and announcements specific to the Singapore market. This section includes a link to the Divisional Press Centre for Asia Pacific announcements and to the Group Press Centre for worldwide announcements.


Divisional Insights - QBE Asia Pacific
QBE Singapore is a member of the worldwide QBE Group and its Asia Pacific division. You can find out more about the division by looking at our Divisional Brochure.

The Financial Results section will help you find out about the financial results for QBE Asia Pacific. It links to the divisional web site to provide a short cut to the Group Annual Report. It also links to the divisional web site to provide an update on the Standard & Poor's 'Insurer Financial Strength Rating' for QBE Insurance (International) Ltd. (which is the holding company for the Asia Pacific division).

QBE first established an office in Singapore in 1889, shortly after the company was founded as the North Queensland Insurance Company. Click on History to read about how it all started - way back in 1886 - and how the company has evolved to become a leading Australian-based insurance company today.

You'll find "news you can use" in QBE INNOVATOR, our external newsmagazine, which we have set up as an on-line publication for the Asia Pacific markets. At present, this site provides a link to the divisional edition, but we plan to produce local editions in the future too.

How to Contact Us
If you would like to provide feedback on the QBE Singapore business or web site, simply go to Feedback - we will value your comments. Please take the opportunity to tell us where we have done well and, more importantly, to tell us where we need to improve.

For correspondence, the Contacts section of this site includes QBE details at the group level, the divisional level - for QBE Asia Pacific - and at the local level for our Singapore Operation.

Links - QBE
Singapore has a reputation for being at the leading edge and this web site provides a model for our other businesses in the region. Over time, we will develop web sites for all the operations within the QBE Asia Pacific division.

As they come on line, you can visit these web sites from either the QBE Links section of this site, or the Business Units section. Within the Links section, you will also find Industry links and links to Intermediary organisations.

Links - External
QBE Singapore distributes its product primarily through insurance agents and brokers. Rather than list individual broking houses or agents, as a matter of policy we have provided links to the peak industry bodies in selected markets.

The intermediary organisations can provide you with information about specific broking houses or agency networks in the Singapore market. Using independent referral sources in this way helps ensure QBE integrity in its intermediary relations.

Breadcrumb Trail - Finding Your Way Back
This web site is part of a 'Russian Doll' system of sites within sites, that integrates group level, divisional level and local level information when required.

At the top of the web page you will find a 'bread crumb trail'. It will tell you whether you whether you are viewing information at the:
  • QBE Specialist Risks Unit, networked level
  • QBE Singapore, local level
  • QBE Asia Pacific, divisional level
  • QBE Group, global level

You will see the 'breadcrumb trail' change to show you exactly where you are within the network of sites. Use the 'backwards' button of your search engine to revert to the previous location and continue your search at that level.

Brokers, Agents & Clients
We've worked hard to develop a site that is useful to intermediaries and meaningful to clients who might visit the site. Over time we will add interactivity and process efficiencies, but for now we hope we have done a good job in communicating the scope of our business and providing useful information on our specialist expertise.

Primarily, the QBE Singapore web site is a resource for insurance advisers, helping them to match insurance solutions to the needs of clients. The site reflects the vital role of insurance brokers and agents in the Singapore market. If you are a client or potential client we hope you find this site stimulates discussion on which QBE products are right for you - ask your insurance broker or agent to advise you.

QBE Innovation - Strategic Intent!
QBE Singapore is a dynamic business unit, operating within rapidly growing markets.

We have a growing reputation for innovation, product leadership and unmatched specialist expertise.

It's in this role, as a niche provider of leading edge business solutions, that the QBE team can make its greatest contribution to brokers, agents and clients in Singapore.

Our web strategies are an important part of that value chain and this web site is just the beginning.

We hope you find it a valuable resource and a promise of 'QBE innovation' in the future!