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International
Strength & Local Knowledge
In addition to meeting the needs of the local market, the
Hong Kong team is the heart of an international network that
offers technical support to QBE offices throughout the Asia
Pacific region.
With a breadth and depth of experience,
the Hong Kong Specialist Risks Unit team has fine-tuned its
ability to meet the wide-ranging demands of international
businesses that work across most countries and all time zones.
Members of the team believe that QBE has
succeeded in Hong Kong and the Asia Pacific region because
of international strength and local expertise.
" We have to know
our markets well and be up to date with the latest developments
in every country that we deal with. By continuously increasing
our expertise in each of the countries QBE serves, we remain
one step ahead of our competitors."
Solutions
Orientation
Gone are the days of 'one size fits all' approach to insurance.
The combination of specialist insurance knowledge and business
acumen means that the QBE team has developed solutions-oriented
culture.
"We appreciate
that you have to be knowledgeable, flexible and quick to meet
customer needs. It's not about telling customers what you
think the general solution is. Iit's about working with each
client and their advisers to find the most appropriate insurance
solution to their unique problems."
The ability to tailor insurance covers and
develop customised solutions has made the innovative unit
a success. Also critical to this success is the fact that
the team comprises individuals with broking as well as underwriting
and claims handling experience.
"Because we have
experience in claims handling, broking and specialist underwriting,
we can look at issues from each perspective. This helps us
to provide solid recommendations and advice to clients."
Focus
& Strategic Intent
The Hong Kong team is comprised of a number of expert units,
each with a clear product focus and a clear vision of the
future.
"We can see the
market shifting and the need for very focused specialist expertise
and we have a very clear vision of the future. QBE has a compelling
work environment that has attracted people with very high-powered
reputations in the market - reputations built on solid experience
in highly specialised areas."
The specialist teams within the Hong Kong
unit focus on marine liability, information and communications
liability, professional indemnity, personal liability for
directors, officers & trustees, plus niche and customised
liability.
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