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Rapidly
Changing Market
In Indonesia, the specialists at QBE Pool provide a combination
of local market knowledge and international expertise. In
a relatively short time, QBE Pool has become a leading liability
underwriter in Indonesia, and the company's reputation in
other areas is growing all the time.
There's a strong sense of national pride
within the QBE team, which believes that Indonesia is changing
so quickly that Indonesian clients must have access to the
QBE Specialist Risks Unit. "Indonesia
is unique, but we are surely part of the global economy, too.
Our clients need innovative solutions to cover a vast range
of risks, and that is why the QBE Specialist Risks Unit is
so valuable to them."
Local
Knowledge - Global Strength
It is vital to understand the local market and know how to
monitor business operations, particularly the external trends."Many
businesses are reaping the rewards of globalisation, but they
have yet to protect themselves from the raft of new risks
that are part of a world without borders. QBE specialist insurance
products are not luxuries, they are critical to risk management
and long-term success."
The local team frequently shares information
about Indonesia with other QBE offices and, to benefit Indonesian
businesses, they tap into a network of knowledge on global
issues. "To serve Indonesian
clients, we've got to be able to quickly exchange ideas and
share information with other members of the QBE Specialist
Risks Unit, especially those in other Asian countries."
"Frequently,
our risks are very similar and equally complex. Being able
to quickly get to the heart of global business trends or issues
with a few phone calls adds real value to our clients".
"We've got
excellent local knowledge and superb global strength - that's
what separates QBE from the rest."
Teamwork
- Professional Staff
QBE believes that education and training are an important
part of career development and the company actively encourages
staff to develop their skills. International networking has
provided valuable professional development opportunities for
the local staff. As a result, Indonesia clients can rely on
QBE for a unique combination of local market knowledge and
specialist expertise.
Strong teamwork has been a large part of
QBE Pool's success too.
"Because
every member of the team has a unique skill set, we don't
just look at single solutions to customer problems. We strive
to understand the dynamics of the customers' business."
"We work closely with our
clients' insurance advisers and often tap into the specialist
expertise of other members of the team. We have to work quickly
and seamlessly - that's where QBE excels."
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