Information for our customers affected by the SA VIC TAS QLD and NSW storms

We’re working hard to support our customers affected by the recent storms which have caused damage in South Australia, Victoria, Tasmania, Queensland and New South Wales.

If you need to make a claim due to storm damage, please contact us as soon as you’re safe and able to do so.

Notifying us of your claim as soon as possible helps us speed up the claims process to get you back on your feet sooner.

Storm cover

We cover storm damage under the following policies:

  • Home building
  • Home contents
  • Farm
  • Commercial
  • Motor vehicle
  • Motorcycle
  • Caravan

If you’re affected by the storm and not sure if you’re covered, check your Product Disclosure Statement (PDS) and Policy Wording. If you need another copy, please let us know.

How to claim

If you’re insured directly with QBE, call us on 133 QBE (133 723) and press 2 for Claims or use our online claims form.

If you bought your policy from an intermediary or your financial institution, contact them to make your claim.

Current warnings

For the latest information on the severe weather in South Australia, Victoria, Tasmania, Queensland and New South Wales please listen to local radio and monitor information from the below sources.

Bureau of Meteorology
Twitter - @BOM_au

SA States Emergency Services

Alert SA

SA Police

Victorian Emergency Services

Victoria State Emergency Service
132 500/1300 842 737
Twitter - @vicsesnews
Facebook -

Victorian Police Force
Twitter – @VictoriaPolice
Facebook -

Tasmania Emergency Services – TasAlert
Twitter - @TasAlert

Tasmania State Emergency Services
Twitter - @SESTasmania

Tasmania Police
Twitter - @TasmaniaPolice

QLD Fire and Emergency Services

QLD State Emergency Services

Queensland Police
Twitter - @QPSMediaEmergency NSW

Emergency NSW

NSW State Emergency Service
132 500
Twitter - @NSWSES
Facebook -

NSW Police Force
Twitter - @nswpolice
Facebook -