SA, VIC, NSW and QLD storms: Information for our customers
With the recent storms in South Australia, Victoria, New South Wales and Queensland causing significant damage, we’re working hard to support our customers as quickly as possible.
If you need to make a claim due to storm damage, please contact us as soon as you’re safe and able to do so.
Notifying us of your claim as soon as possible helps us speed up the claims process to get you back on your feet sooner.
- Always follow the advice and direction of emergency service
- For general help in floods and storms, ring the SES on 132 500
We cover storm damage (including hail) under the following policies:
- Home building
- Home contents
- Motor vehicle
How to claim
If you're insured directly with QBE, call us on 133 QBE (133 723) and press 2 for Claims.
If you bought your policy from an intermediary or your financial institution, contact them to make your claim.
It's ok if you don’t know your policy details when you contact us; with your name and address we’ll find it for you.