We regret that we may not be able to answer your calls immediately as our customer hotlines are currently busy with the increasing incoming calls.
Please submit your travel or domestic helper claims online, and only online submissions will be accepted for such claims. You can also check your claim status at claims.qbe.com/hk/status. For other types of claims, please visit the Claims section of this website.
For other enquiries, you may contact us via email. Thank you.
33/F, Oxford House, Taikoo Place, 979 King’s Road, Quarry Bay, Hong Kong
QBE Hong Kong & Shanghai Insurance Limited: 852 2877 8488
9:00am to 5:30pm from Monday to Friday; closed Saturdays, Sundays and Public Holidays
QBE General Insurance (Hong Kong) Limited
Tel: 852 2828 3138
Fax: 852 3607 0555
QBE General Insurance (Hong Kong) Limited – Macau Branch
Rua do Comandante Mata e Oliveira, No. 32 Edif. Associacao Industrial de Macau 8 andar B & C
Tel: 853 2832 3909
Fax: 853 2832 3911
Mainland China Representative Office
QBE Insurance Group Limited Guangzhou
Unit 1812, South Tower
World Trade Centre
371-375 Huan Shi Dong Road
Tel: +86 (20) 8778 1286
Fax: +86 (20) 8775 6485