COVID-19 changes the way we work and live. To ensure your business continuity during this period and to enhance the overall claims experience for you and your customer, eClaims is now available for all products.
You and your customers can submit all your claims online and receive payment via bank transfer, eliminating the clutter of manual handling including postage and cheque bank-in. In a few easy steps, your claims submission can be done within minutes via this link, no login is required.
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Check the list of documents required for claim lodgement |
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Paperless Claim Submission |
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Check your claim status anytime and anywhere from any device |
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Faster Claims Settlement |
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Input policy number and personal details |
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Fill in claim details |
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Upload pictures of receipts and supporting documents |
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Input payment bank account details |
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Review & Submit |
eClaims now offers customer to choose to send a copy of email notification to responsible agent or broker, so you can stay better informed and easy manage your customers’ claims if necessary.
If you wish to know more about the benefits and features of QBE eClaims, please click here to view the Frequently-Asked-Questions (FAQs). Note that your customer can also view the FAQs on eClaims website directly.