DoucheFLUX aims to combat the exclusion of those living in precarious circumstances, whether they are experiencing homelessness or living in poor housing, documented or otherwise, wherever they come from.
DoucheFLUX offers basic, yet essential services, such as showers, laundry, health care and legal advice. In response to the coronavirus pandemic, DoucheFLUX opened temporary accommodation for homeless women. Since the start of the confinement, DoucheFLUX has remained open to offer a few of their services, including showers, lockers, and social services.
With the onset of COVID-19, many of the people DoucheFlux works with couldn't pay the small fee for use of the facilities. DoucheFLUX offered use of these facilities free of charge from 1 April to 30 June 2020 and QBE helped to meet this gap.. QBE also supported the purchase of protective gear, including masks, latex gloves, and hand sanitizer for the personnel and visitors.
With the support of the QBE Foundation, DoucheFLUX has supported over 3,000 homeless people, providing 3716 showers, 472 laundry services and 230 locker hires. With the support of DoucheFLUX many homeless people in Belgium were able to access basic services to help restore the dignity of people experiencing homelessness, and reduce the exposure and vulnerability of many to climate-related events, aligning with SDG 1, No Poverty and SDG 10, Reduced Inequalities.