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Q: Do I need a repair quote before lodging the claim?
A: No. QBE’s Accredited Smash Repairer (ASR) Network turns around customer repairs faster than it takes for them to get their own quote. Simply lodge the claim and refer your customer to a QBE ASR.
Q: What benefits does a QBE Accredited Smash Repairer (ASR) provide?
A: The ASR Network has been designed for customers. It’s faster than a quote because it facilitates our onsite assessment and immediate repair authorisations. Our ASRs also provide:
✓ Taxi vouchers for travel to/from the repairer ($50 each way)
✓ A call within 4 business hours
✓ Priority service to QBE customers
✓ Wash & vacuum
Q: Can I use this tool on any device?
A: Yes. The search tool can be used on your mobile, tablet or desktop.