Q: If I am unsure which tow supplier to select what should I do?
A: Contact your local State Assessing Manager for guidance on the correct Tow Supplier if you are unsure what type of tow is required. Alternatively select the one you think fits best and make a call to the towing company before finalising the email booking.
Q: What type of vehicles are included in Passenger/Light Commercial (under 4.5T)?
A: This includes all sedans, hatches, wagons and 4WD’s as well as utes and vans that are under 4.5T.
Q: What type of vehicles are included in Motorcycle/Scooter?
A: All 2-wheel motorised transport and some 3-wheel customised motorcycles or wheelchair motorcycles, for accident scene towing Passenger/ light commercial towing may also be used in an emergency if no Motor Cycle towing is available.
Q: What type of vehicles are included in Truck/Heavy haulage?
A: All vehicles over 4.5T including Pantech, Flat bed, Tipper, Prime mover & large Truck trailers.
Q: What Type of vehicles are included in Caravan/Boat/ Trailer?
A: All caravans, camper & box type trailers (that can be towed by a passenger vehicle) as well as boats and boat trailers.
Q: What type of vehicles are included in Farm Tractors/ Farm machinery?
A: All farm equipment that cannot ordinarily be moved by a passenger vehicle. This includes augers, irrigator systems, tractors, bulldozers, excavators, headers and other agricultural implements.