Qnect Top Tips
As we strive to improve your experience on Qnect, we would like to share the following enhancement that has been made.
SME Business Insurance Solution (New)
Create a quote for standalone EC
It is known that most of the insurers do not provide EC protection on a standalone basis. They would require it to be bundled with another product such as Property or Liability. With QBE, you are able to quote for standalone EC risk through our SME Business Insurance Solution (New)!
Please refer to the Full Industries Table and 1-minute video to find out more!
Interior Renovation Prestige
Endorsement function is now available
To continuously improve your Qnect experience and better support your business needs, the endorsement function for " Interior Renovation Prestige " has been enabled.
New Endorsement Function as below:
- Set up Effective Date of the Endorsement
- Changes allowed to Contract Name Fields.
- Changes allowed to Contract Named Parties
- Changes allowed to Contract Title / Details
- Changes allowed to Contract Site Address
Please refer to the 1-Pager-Quick-Guide to find out more!
Ask QBE
Get Instant Help
When you encounter any problems while using Qnect, you can click "Ask QBE" to initiate a real-time conversation with our team anytime. We can also leverage the co-browsing feature to better understand your needs and provide immediate assistance and support.
Your enquiries include:
- Qnect login issues and password reset
- Questions about quotation/ endorsement / renewal
- Questions of My Portfolio (Manage policies/ Manage renewals/ Manage payments )
- Questions of claims submission
Product Updates
Since mid-December, QBE Home Plus Protection Package has been upgraded. It provides a comprehensive protection where Building and Contents are both covered under one policy, and it also offers a new basic plan and optional covers that best suit your needs.
Key Features
- Competitive pricing and optional covers of your choice
- Extended building age coverage from 40 years to 50 years
- The upper limit of specific valuable upgraded to HK$ 600,000
- Pet related coverage
- 24/7 eClaims with access to QBE panel home contractor services
Want to learn more?
Please refer to the product brochure and 1-min-video to learn more about the coverage.
Important Note:
As part of the Home Policy Migration exercise, the Non-Qnect Home Policies will be eliminated and fully turned into Qnect in the short-term forthcoming. We will keep you posted on the latest progress and further details will be shared via individual renewal notice shortly.
Useful Articles
Protecting your home and loved ones against fire
In 2020, more than 33,000 calls were made to the Hong Kong Fire Services Department, of which 85.5% were related to building fires.
Read more
Company Updates
Happy Chinese New Year!
May the Year of the Tiger bring you good fortune, prosperity, and roaring success all year round.
Early Release Arrangement
In celebration of the festive season, please note that there will be an early release on 31 January at 12:30p.m.
QBE Hong Kong Office Renovation
QBE Hong Kong Office renovation started in November and will be ready in early 2022.
We encourage agility and adaptability. Hong Kong office renovation is now underway to foster an activity-based and digital-first working environment. To provide a more comfortable environment for our business partners, a brand-new Business Café will soon be available for our future meetings.
Meanwhile, QBE Hong Kong has implemented a Flex Working arrangement and Hong Kong office will close at 4:30 pm every Friday, reassuring our people’s wellbeing, efficiency and quality service delivery.
During the office renovation, all business units will continue the split of work-from-home and work-from-office arrangements to ensure our service quality as usual.
eClaims Service and Support
How to proactively manage claims and protect rights.
Learn more from the video to know about our eClaims platform and panel garage.
Achiever’s Club
2021 Full Year Report is well prepared
We had well prepared the 2021 Full Year report for all Achiever's Club Members. You will receive it in a separate email, and you may review your performance and achievement accordingly.
We’re here for you!
Feel free to contact your QBE Agency Manager if you have any feedback or require any support.