Supporting you and your customers
Our customers, partners and employees’ health and wellbeing remain our number one priority. With immediate effect, the time limit to submit Group Medical claim is now 120 days. We have extended the time limit to support our agents and their customers to overcome this challenging time. Eligible Group Medical insurance policyholders now have 120 days to lodge their claim from the treatment date. The extension is available to existing Group Medical insurance policy with a claim incurred between 20 April 2020 and 31 July 2020.
Got a question?
Talk to your Agency Manager or contact our Claims team on +852 2828 6666 or hk.medicalclaims@qbe.com
Campaign
Campaign period from 16 March 2020 to 31 July 2020
QBE is now offering complimentary extended coverage for COVID-19 to all QBE Group Medical Insurance members and their dependants.
What this means?
- Extra cash allowance of HK$600 per day, up to 45 days
- Members and their dependants are covered
- Enjoy extra 5% commission when placing Group Medical business
Terms and conditions apply. Click here for details.
Qnect Updates
Like most business, we used an enormous amount of paper. We are pleased that at the beginning of this year, all Statement of Account for both intermediaries and their clients are now digitally stored on Qnect.
QBE no longer send out paper statements in our efforts to help reduce carbon footprint. You can simply download or browse the Statement of Account anywhere, anytime on Qnect.
Have trouble accessing?
Please contact your Agency Manager or refer to the Qnect Statement of Account User Guide for step-by-step instructions.
We’re here for you!
As always, we welcome your feedback. Contact your respective Agency Manager whom will be very happy to hear from you!