Agents' Newsletter

【Flash Offer】QBE “GoFlex Travel Insurance” – Limited-Time 10% Premium Discount

From 1 February until 31 March, all new GoFlex Travel Insurance policies issued via the Qnect platform — regardless of plan type — are entitled to a 10% premium discount.

Enhanced coverage — don’t miss out!
If your customers usually purchase Single Trip Travel Insurance, now is the perfect time to upgrade to a GoFlex Travel 90-day, 180-day, or 1-year plan. The departure date can be set up to 90 days in advance, seamlessly covering the upcoming travel peak seasons such as:
🧧 Lunar New Year
🐣 Easter
🌞 Summer holiday

As long as the total journey duration does not exceed the policy limit*, customers will no longer need to purchase insurance before each trip — making travel far more convenient.
* Maximum 45 or 90 days per trip depending on the selected plan.

One Policy, Multiple Trips — Convenient and Worry-Free

👨‍👩‍👧‍👦 Family Travel (Recommended: 180-day plan)
Mr. Chan and his family are planning several trips: a New Year Bangkok getaway, an Easter visit to Taipei, and a summer vacation in Okinawa.
The 180-day GoFlex Travel plan covers the entire travel period, saving them from repeated purchase hassles.

🌟 For Fans & Frequent Flyers (Recommended: 90-day plan)
Ms. Lee is a K-pop lover and will be flying to Seoul, Tokyo, and Singapore over the next three months for various concerts.
The 90 day GoFlex plan protects her throughout the whole fan chasing journey — no more worrying about forgetting to buy travel insurance before departure.

Product Highlights 📅

• Flexible policy durations: 90 days, 180 days, or 1 year
• 👮 Abduction Incident Support
• 🍽️ Food Poisoning Cash Allowance
• ❤️ Severe Turbulence Trauma Support

* All benefits are subject to policy terms and conditions.

Campaign Period: 18 January – 28 February 2026 (based on transaction date)
Eligible Products*: All new GoFlex Travel Insurance policies issued via Qnect
*All premiums must be settled on or before 31 March 2026 to enjoy the discount.

📝 Simple Application Process:

1. Log in to Qnect and select “Travel” insurance

2. Choose the desired coverage period and complete the application

Resources — Stay Fully Informed:
Click the links below to access helpful reference materials:

• Please click here to review the Policy Endorsement Notice
• Please click here to review the Single Trip Travel Insurance Brochure and Policy Wording
• Please click here to review the GoFlex Travel Insurance Brochure and Policy Wording
• Please click here to review the GoFlex Travel Insurance FAQs

All coverage is subject to policy terms and conditions.

QBE Hong Kong has been launched an exclusive, limited-time extended coverage for Manulife agents. From now until April 17, 2026, when purchasing a single trip travel insurance (Gold Plan) (new business) via Qnect, clients will receive the “Extended Coverage for Pre-existing Conditions” endorsement! This protects clients from unexpected health issues during their trip, especially those with existing medical conditions.

Key Coverage Highlights:
If, during a Journey outside Hong Kong, the Insured Person suffers an acute onset of a Pre-existing Medical Condition, the Company will extend the following benefits:

• Section 3.2 Benefit 1 – Medical Expenses
• Section 3.2 Benefit 3 – 24-Hours Worldwide Emergency Assistance Service
  To reimburse the necessary and reasonable expenses incurred by the Insured Person, up to a maximum of 30 days from the date of the acute onset.

This extension shall apply only if all of the following conditions are met:

(a) The Insured Person is compliant with all medical advice provided by their treating Registered Medical Practitioner in respect of their Pre-existing Medical Condition(s), including but not limited to attending scheduled appointments, undergoing recommended tests, taking prescribed medication, and not deferring or refusing any treatment or surgery.

(b) The Insured Person does not have any undiagnosed symptoms or conditions for which medical consultation, investigation, diagnosis, treatment or surgery is pending.

(c) In the twelve (12) months immediately preceding the commencement of the Journey, the Insured Person has not:

i. attended an accident and emergency department more than once;
ii. been hospitalised for more than three (3) consecutive days; or
iii. been hospitalised on more than one (1) occasion.

Note: This extension does not cover trip cancellation, curtailment, hospital or quarantine cash allowance.

Travel confidently, even with a medical history! Learn more now.

Take advantage of this limited-time offer and actively promote it to your clients.
Agents can share the promotional link directly with clients for easier promotion and order conversion. (Old links are no longer valid)

Chinese website:https://manulife-campaign.com.hk/tc/gi
English website:https://manulife-campaign.com.hk/en/gi

Please click here to review endorsement of extension of cover for pre-existing medical conditions.
Please click here to review single travel brochure and policy wording.
Please click here to review FAQ of Extended Coverage for Pre-existing Conditions ( Updated).

Promotion Extended! Enjoy 10% off QBE Employees’ Compensation Insurance to help you capture new business!

Good news! QBE Hong Kong’s 10% discount program for Employees’ Compensation Insurance ( EC) has been very well received in the market. To thank our agents for their support, we have decided to extend the offer until March 31, 2026! Agents, make the most of this extended period to drive more cross-selling and capture the market!

Promotion:

• Issue Employees’ Compensation Insurance ( EC) ( New Business) , you will enjoy 10% discount promotion.
• Promotion Period: Now to 31 March 2026

Key Highlights:
📈 The total commission payout for new Employee Compensation Insurance business in 2025 exceeds HKD 4 million.

Why choose QBE's employee compensation insurance?

1. Competitive Premiums: Our 10% discount program not only makes premiums more competitive but also helps clients save costs.
2. Comprehensive Coverage: QBE provides thorough employee compensation coverage, ensuring your employees are well protected at work.
3. Customer Trust: Our growth data shows that customer trust in us is continually increasing, which is a testament to our ongoing efforts.

10% discount campaign on ECI premiums is still in progress. Agents issue new ECI policies and submit renewal notices for existing company will enjoy a 10% discount on the ECI premium based on the renewal notice's premium of existing company . This promotion is applicable to various industries and aims to assist agents in winning more new business opportunities, and achieve great results together.

Insuring Process:

1. Issue quote in Qnect:
   • Issue Quote via Qnect, and upload the “renewal notice” from other insurers in Qnect and remark “EC Price Match” in the Qnect referral to underwriters.
2. Issue quote in non Qnect:
   • Remark “EC Price Match” in the Qnect referral to underwriters.
   • Attach the “renewal notice” and send to [email protected].
   • For gross premium over HK$30,000, please copy your RM in the email.

Braving the Peak · An Exclusive Reward Journey

On the path to excellence, every effort deserves to be seen and recognized. This year’s reward trip awaits those who dare to challenge themselves and strive for achievement. Let your hard work become a journey—and let that journey be the beginning of your next story.

Agents who achieve HK$50,000 or above in new policy premium during the promotion period will have the opportunity to join the 2026 Agent Incentive Trip.

Incentive Trip Details:
Promotion Period: 1 January 2026 – 31 July 2026
Qualification Requirements:

• New policies issued during the promotion period must total at least HK$50,000 in premium.
• The top 50 general insurance agents, ranked by total new policy premium, will be invited to join the QBE incentive trip.

Exclusive Rewards for Top Agents:

• The top 5 agents will enjoy premium luxury privileges.
• Agents with new policy premium of HK$300,000 or above
  • will receive a complimentary upgrade to a single-room accommodation.

Rise to the peak in 2026—turn your hard work into every unforgettable moment along the journey.
Click here to view the highlight video of QBE 2025 Incentive Trip.

Major Upgrade to the Chinese Medicine Practitioner Insurance Effective for all policies incepting or renewing on or after 2 March 2026 (based on policy inception date), the Chinese Medicine Practitioner Insurance will undergo a comprehensive upgrade. The deductible will be further reduced, allowing practitioners to enjoy enhanced protection and focus with greater peace of mind when providing professional medical services.

Highlights of the Upgraded Chinese Medicine Practitioner Insurance

This newsletter is for reference only. All terms and conditions are subject to the English version of the official policy document.

*Click here to view the Chinese Medicine Practitioner Insurance Brochure ( Chinese version only) and Proposal / Renewal Form (for policies incepting on or before 1 March 2026).

*The latest version of the Chinese Medicine Practitioner Insurance Brochure,
Application / Renewal Form (for policies incepting on or after 2 March 2026) will be released shortly.

QBE regularly provides product training for Manulife agents to help them gain a deeper understanding of product features and advantages, while enhancing overall sales capabilities and market competitiveness.
The table above outlines the training programmes scheduled for February to March. In addition to in depth product knowledge, the sessions will also include sharing from the Underwriting and Claims teams, helping to strengthen your interactions and engagement with clients.
Agents are kindly requested to log in to CPDTS via ManuTouch to register and attend the courses. Each training session is eligible for 2 non core CPD points.

Congratulations to the QBE Hong Kong 2025 “Top 10 GI (Total Business)” Agents and Districts listed above!

Thank you all for demonstrating outstanding professionalism, dedication, and perseverance over the past year. Your hard work, capability, and commitment have brought pride and recognition to QBE Hong Kong.

We are also pleased to announce that the QBE Top Agent Club – Diamond Agents has achieved over 17% strong growth this year. (Let’s discuss the meaning of this one, both Chinese and English)

This achievement reflects your unwavering commitment to the GI business, the trust of your clients, and the collective strength of our team in pursuing excellence. Our sincere appreciation goes to every agent for your continued efforts and contributions. Let us move forward together and reach even greater heights in 2026!

* Please click here to view the List of eligible 2025 Top Agent Club Diamond Agents.
* Please click here to view the 2026 Agent Entitlements.

We are delighted to announce that following the first round of the lucky draw, 20 Manulife agents have successfully advanced to the Q4 “Rolex Watch Final Grand Lucky Draw”!
These 20 agents will have the opportunity to compete for this highly sought after Rolex timepiece, in recognition of their outstanding performance and dedication demonstrated during the fourth quarter.
All agents who have qualified for the final draw will receive individual notifications via email. Please keep an eye on your inbox.
Once again, congratulations to the 20 shortlisted agents, and our sincere thanks to all agents for your continued efforts and support. Let’s look forward together to the announcement of the next Rolex winner!