Personal Insurance

Travel

Domestic Helper

Home
Lodge your claim online. Easy and Quick.Report immediately to the police any incident relating to malicious damage, burglary, robbery, or theft and lodge your claim with a copy of police report.

Personal Accident

Private Motor
Lodge your claim online. Easy and Quick.

Personal Health
Download the claim form, complete and send it back to us with your supporting documents.
Health Protector and Health Protector Plus – Hospitalisation & Surgical Claim Form

Cruise
Business Insurance

Group Travel
Lodge your claim online with your supporting documents. Easy and Quick.Loss item claims, report to the police at the place of loss within 24 hours and immediately obtain a loss report.
Liability claims, do not admit liability, and refer all correspondence to our Claims Services team for handling.

Commercial Motor

Commercial Property
Lodge your claim online. Easy and Quick.Report immediately to the police any incident relating to malicious damage, burglary, robbery, or theft and lodge your claim with a copy of police report.

Employees’ Compensation
Lodge your claim online with your supporting document and a copy of the completed Notice of Accident* Form 2 or Form 2A or Form 2BMake a report to the police for a traffic accident, robbery, or any case involving criminal acts and upload a copy of policy report.
*Notify the Labour Department within 14 days (in case of injury) or 7 days (in case of death) after the accident comes to knowledge.

Personal Accident

General Liability
Lodge your claim online. Easy and Quick.Do not admit liability and refer all correspondence to our Claims Services team for handling.

Marine

Professional Liability
Contact your insurance broker or agent, or our Claims Services team to discuss your case and lodge a professional liability claim.
To check your claims status, please click here.
For enquiries, please contact your insurance agent or broker or our Claims Services team:
Claims Hotline: 852 2877 8608
Email: [email protected]
