Skip to main content

Agents' Newsletter

agent's update

 


 

QBE Hong Kong & Shanghai Insurance Ltd.

04 July2023

Qnect | Qtouch

Promotion Campaign

QBE Hong Kong is pleased to announce that new Qnect residential fire insurance has been launched and exclusive for Manulife agent now. Customer can save up to 80% premium every year. Few steps get quotation and issue policy anytime, anywhere.  This insurance is in exclusive sale period for Manulife agents. We hope that Manulife agents can seize market share quickly by taking this opportunity , become the key role in establishing trust between you and your customers and important door opener. We hope that agents can win more business opportunities on FAE and work with you to create success.

 

Apply new residential fire policy on Qnect from now until 30 September 2023, you can enjoy the following rewards and participate in the lucky draw:

 

fire_promotion_eng

 

Please click here to view QBE new product residential fire pamphlet ( Chinese version only).

 

residential_fire_feature-eng

In order to help agents understand residential fire insurance and Qnect operation process faster, we specially arranged a two-week QBE GI support booth for agents to consult GI products information and participate in Qnect residential fire insurance training to improve product awareness and sales skills. It can  better sell products and services to customers.

 

GI_booth_eng

 

Take opportunity to attend training!!

 

Click here or 
Scan right hand side QR code for booking
First come, First serve

boothqrcode

In addition to new residential fire insurance promotion, QBE Hong Kong also launched travel insurance and home insurance promotion in Q3, making it easier for Manulife agents to win policies. For more details, please refer the following overview promotion offer table:

 

home_promotion_eng

 

travel_promotion_eng

 

*For detail terms and condition, please refer to terms in Qtouch.

Administrative Service

Claims service

QBE Travel e-Claims Service

 

QBE provide well protected travel coverage and attractive travel promotion. We also have premium claims service to customer. Recently, we have received praise from customers for the fast and efficient online claim service of QBE travel. Customers submit claims through QBE Travel e-Claims which will be processed within 24 hours.

 

QBE Hong Kong has been committed to improving the service system and customer experience. We have achieved that 50% of travel e-claims are approved within 3 days. We will optimize the system and improve service quality to meet customer needs by our efforts. 

Otherwise, QBE Hong Kong arrange relationship manager to support Manulife advisors in Manulife Tower every week. The following is the update onsite support timetable:

 

RM Onsite timetable_eng

Reminder

UMP

GI Agents Please note:

 

The access code of UMP doctor list has been updated. Please click here to view the update UMP doctor list user guide.

We’re here for you!

 

As always, we welcome your feedback. If you have enquiries regarding Qnect, please feel free to contact your dedicated Relationship Manager for assistance.