QBE Online Training
QBE Hong Kong invites Manulife Financial Advisors to join our specially arranged online training session on Travel Insurance and Home Insurance.
As Hong Kong enters the typhoon season and extreme weather events become more frequent, we’ve seen a growing number of customer inquiries and demand for protection related to travel and home insurance.
This training will focus on insurance issues arising from typhoons and other natural disasters. Our underwriters and claims specialists will personally share practical product information and real-life case studies to help you better support your clients and enhance your professional knowledge and service quality.
Event Details:
🗓️Date: Tuesday, July 8, 2025
🕑Time: 2:30 PM – 3:30 PM
📍Format: Microsoft Teams Online Meeting (Click here to join)
Click here to join online training (8 July 2025)
Training Content:
- Travel Insurance Product Training
- Claims Case Sharing: Travel & Home Insurance
- Season 2 Rolex Watch Lucky Draw – First Round
Second Round Rolex Watch Lucky Draw
In addition, we will be hosting the second round of the Rolex Watch Lucky Draw during the session. We will randomly draw 20 eligible lucky advisors online, who will then qualify for the final grand draw. All advisors are welcome to join us via Microsoft Teams to witness this exciting moment together.
*Click here to view the list of eligible participants.
*Click here to view the second round of the Rolex Watch Lucky Draw process (Chinese version only).
Promotion Campaign
QBE Summer Holiday Travel Insurance Promotion
Summer is the peak travel season—but also peak typhoon season. Flight delays, trip cancellations, lost luggage… a single storm can disrupt your entire holiday plan. But with travel insurance, you can travel with peace of mind—rain or shine!
To help your clients stay protected, QBE launched a special Summer Travel Insurance Promotion starting from June 1 to August 31, 2025 (based on the policy transaction date). Enjoy a 10% discount on the following travel insurance plans:
- Qnect Annual Travel Insurance (new policies only)
- Single Trip Travel Insurance (via Qnect or B2C customer platforms)
Typhoon during your summer trip? Travel insurance keeps your plans on track!
QBE reminds clients: “Buy insurance before the storm hits!” That is the only way to truly protect your journey.
🛡️ Travel Insurance & Typhoons: Timing is Everything
The key lies in when your client purchases the policy. If the Hong Kong Observatory announces the consideration of a Typhoon Signal No. 8, or if such news has been widely reported in the media, travel insurance purchased within three hours of that announcement will still cover typhoon-related losses.
This means if a flight is delayed or cancelled due to the typhoon, the policy will provide compensation. However, if the policy is purchased after that three-hour window, any claims related to that specific typhoon will not be covered, as it is considered a known event.
Advisors are encouraged to remind clients to purchase early to ensure coverage. All typhoon-related arrangements are subject to QBE’s official announcements, so please stay updated for the latest guidelines and coverage details.
🛡️ When is the Best Time to Buy Travel Insurance?
Clients can purchase QBE travel insurance up to 90 days before their departure date, and coverage can begin as early as 60 days before departure.
The earlier the policy is purchased, the better—especially in case of unexpected events before departure, such as severe weather or travel advisories that may lead to trip changes, cancellations, or delays. Please note: once coverage has started, the policy cannot be cancelled.
Choose QBE Travel Insurance (Manulife Exclusive Protection):
✅Fraudulent Use of Personal Credit Cards
✅Rainfall protection
✅Theft of Mobile Phone
✅Cruise Voyage
Act now and seize the opportunity!
We provide customers with more favorable and comprehensive travel protection to help them travel without worries! In addition, travel insurance is a product with extremely high market demand. Through the "Door Opener Strategy", we can help you explore more new business opportunities!
Agents can login B2C platform promotion to share promotion link to clients on 1 June. More convenient and win more business. ( Old link cannot use )
Chinese page: https://manulife-campaign.com.hk/tc/gi
English page: https://manulife-campaign.com.hk/en/gi
Please click here to download single trip travel insurance and policy wording.
Please click here to download annual trip travel insurance and policy wording.
ECI Price Matching Get 10% Discount
Great News! QBE Hong Kong’s 10% Discount Campaign for Employees’ Compensation Insurance has received an overwhelming response since its launch, and its performance in 2025 has been especially impressive.
All signs point to the success and popularity of this special offer!
📈 New Business Policy Uptake: Increased by over 12%
💰 New Business Premium Growth: Surged by over 34%
Why choose QBE's employee compensation insurance?
- Competitive Premiums: Our 10% discount program not only makes premiums more competitive but also helps clients save costs.
- Comprehensive Coverage: QBE provides thorough employee compensation coverage, ensuring your employees are well protected at work.
- Customer Trust: Our growth data shows that customer trust in us is continually increasing, which is a testament to our ongoing efforts.
10% discount campaign on ECI premiums is still in progress. Agents issue new ECI policies and submit renewal notices for existing company will enjoy a 10% discount on the ECI premium based on the renewal notice's premium of existing company . This promotion is applicable to various industries and aims to assist agents in winning more new business opportunities, and achieve great results together.
Insuring Process:
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Issue quote in Qnect:
- Issue Quote via Qnect, and upload the “renewal notice” from other insurers in Qnect and remark “EC Price Match” in the Qnect referral to underwriters.
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Issue quote in non Qnect:
- Remark “EC Price Match” in the Qnect referral to underwriters.
- Attach the “renewal notice” and send to [email protected].
- For gross premium over HK$30,000, please copy your RM in the email.
Product Update
Foreign Worker Insurance
To help agents better understand the coverage of our Foreign Domestic Helper Insurance, QBE Hong Kong has updated the brochure and included a detailed benefits table.
This insurance ensures that foreign worker receive quality medical care, while also easing the financial burden on employers for medical, dental, and hospitalization expenses incurred during employment. It allows clients to focus on growing their business with peace of mind.
By issuing Foreign Domestic Helper Insurance, agents can earn commissions of up to 25%, boosting your income while offering clients comprehensive protection.
Key Benefits:
- Affordable premiums with wide-ranging coverage, including personal accident, hospitalization, and outpatient care
- Reduced dental expenses
- Worry-free repatriation coverage
- Personal accident protection
Choose QBE’s Foreign Worker Insurance to help your clients build a more secure and resilient foundation for their household needs.
* Click here to download the latest QBE Hong Kong Foreign Worker Insurance brochure and benefits table ( Chinese version only).
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To enhance clarity of coverage and align with current market practices, QBE Hong Kong will update the definition of “Professional Sports” in our Personal Accident Insurance. It apply to all new and renewal policies.
For update, “Professional Sports”refers to any athletic activity in which the insured person engages under the following conditions to which the individual: (1) receives remuneration, prize money, or financial support (including but not limited to scholarships or stipends) for his/her participation in the sport; (2) competes on a full-time basis or participates in a recognized league, tournament, or competition; or (3) represents a professional team, organization, or entity at a competitive level that requires specialized training. This includes, but is not limited to:
For the avoidance of doubt, the following activities shall NOT be classified as Professional Sport unless they independently satisfy the criteria listed above:
* Please click here to download Amendments of Policy Conditions. |
Administrative Service
QBE regularly provides product training for Manulife agents, enabling them to gain in-depth knowledge of the features and advantages of the products, thus enhancing their competitiveness in the market. Each training session offers 2 non-core CPD points, boosting your market competitiveness!
The following is training content from June. The training covers not only professional product knowledge but also insights shared by underwriting and claims departments, facilitating stronger interactions with your clients. Please login CPDTS on Manutouch to register and attend the course.
Reminder
Final Sprint! The Agent Incentive Trip is Waiting for You!
Last call! The 2025 Agent Incentive Trip campaign is in full swing, and this journey is the perfect reward for your hard work and dedication! The campaign ends on July 31, and the top 50 performing agents will earn a spot on this exclusive trip.
This is not just a relaxing getaway—it is also a golden opportunity to connect with top-performing peers. The itinerary includes exciting team-building activities, luxurious accommodations and seamless transportation, plus must-visit trendy restaurants for unforgettable dining and photo moments.
Now is the best time to sprint toward the finish line! Every new policy brings you one step closer to securing your ticket to this prestigious experience. Let’s give it our all and finish strong!
Below are the details of the travel activity. Click here to view the Top 50 interim result.
A big thank you to all SV Manulife Financial Advisors for your enthusiastic support of QBE’s recent GI Support Booth!
The event was filled with great energy and engagement. It successfully enhanced everyone’s understanding of QBE’s general insurance products, while also providing on-the-spot professional support, answering questions, and sharing practical insights.
Through this interactive experience, we not only strengthened our connection with each other but also deepened awareness of the QBE brand and our GI product offerings.
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S&P Global Upgrades QBE Insurance Group’s Credit Rating We pleased to share that S&P Global Ratings has upgraded QBE Insurance Group to ‘AA-’ from ‘A+’, with a stable outlook. As part of this, QBE Hongkong & Shanghai Insurance Limited, which operates in Hong Kong and in Macau through a branch, has also been upgraded from ‘A’ (Positive) to ‘A+’ (Stable). The upgrade reflects S&P’s view that QBE's earnings resilience has strengthened, reflecting improved underwriting and pricing discipline. The higher rating also captures a material strengthening in capital adequacy. Both earnings and capital adequacy benefit from ongoing efforts to improve our risk selection and de-risk the portfolio where appropriate. This is a proud moment for all of us - the first time QBE has achieved this rating. It is a clear recognition of the tremendous work happening across our global and local teams. |
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Asia Partner Survey A heartfelt thank you to all Manulife advisors for your recognition and support! In the 2025 Asia Partner Survey, our Net Promoter Score (NPS) saw a significant increase of 29 points—a remarkable achievement made possible by your valuable feedback and long-standing partnership. We look forward to continuing this journey together and reaching even greater heights! |
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Introducing the New QBE Brand Logo The QBE brand has been refreshed with a bold new logo! This updated identity not only reflects our spirit of innovation but also reinforces our unwavering commitment to trust and resilience. This brand evolution marks a significant milestone in our journey forward, while staying true to our mission: to build a stronger, more resilient future for our customers and partners. We sincerely thank all our agents for your continued trust and support. Together, we will keep moving forward—delivering exceptional insurance services and experiences to our clients. |
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