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Agents' Newsletter

agent's update

 


QBE Hong Kong & Shanghai Insurance Ltd.
08 March 2024
Qnect | Qtouch

Promotion Campaign

QBE Hong Kong add on Annual travel insurance promotion. When you annual travel insurance ( new policy ) from 1 March to 31 March 2024 , you can enjoy ParknShop HK$200 e voucher. Promotion rate is up to 13% off. 

On the other hand, QBE 2024 Q1 promotion has been launched previously. Details please review the following 2024 promotion summary:

2024 QBE Q1 promotion_eng_residential fire

2024 Q1 promotion_eng_home

2024 Q1 promotion_eng_single travel

travelpromoeng

2024 Q1 promotion_eng_private motor new policy


 

motor supersurance 20240129

Private Car Insurance (comprehensive)

From now until December 31, 2024, the commission for agents of comprehensive private car insurance will increase from 22.5% to 24.5%. QBE Hong Kong is raising the agent's commission for private car insurance (comprehensive) to encourage agents to develop more business in the field of comprehensive car insurance. In addition, in line with QBE Hong Kong's first quarter promotion, agents can attract more customers to purchase private car insurance (comprehensive ).

Features of Private Car Insurance (Comprehensive ):
 

  1. Protection of own damage and third party liability
  2. Protection of customers' vehicles from accident, fire, theft and other losses
  3. Protection of windscreen
  4. New for old replacement including electrical vehicles

*Please click here to review preferred type of customer.


 



Please click here to review residential fire lazy pack ( Chinese version only).
Please click here to review home lazy pack ( Chinese version only).
Please click here to review travel lazy pack ( Chinese version only).
Please click here to review motor lazy pack ( Chinese version only).
* Terms & condition please follow Qtouch website.

Administrative Service

Chan Kim Cheung, Arthur recently inquired about employee compensation insurance from QBE Hong Kong on behalf of his client. Due to the client's high-risk status, instant quotes were not available on Qnect. However, the underwriter at QBE Hong Kong actively communicated with Arthur upon receiving the underwriting information. Through the joint efforts and cooperation of both parties, Arthur and the client provided additional underwriting information, enabling QBE to provide a competitive quote on the same day.

The client was highly satisfied with the prompt response from QBE Hong Kong and its agent, both in terms of coverage and price. QBE Hong Kong fully met the client's expectations, and as a result, the company signed an employee compensation insurance contract with QBE Hong Kong.

arthur

Arthur sharing: I greatly appreciate QBE's professional attitude and willingness to understand the specific risks of the clients. QBE did not provide a blanket refusal for a quote but instead, through detailed communication and prompt responsiveness, instilled great confidence in both the client and the agent. This case fully demonstrates QBE's sensitivity to customer needs and excellent service capabilities. I am willing to recommend QBE's products and services to more clients.

*Please feel free to reach out to QBE Hong Kong if you need support for your clients’ commercial insurance especially focusing on customers with more than 200 employees, we can support with quotation and client visitation.”

QBE Hong Kong arrange relationship manager to support Manulife every week. The following is the updated timetable:

RM onsite timetable_20240222_eng

Reminder

auto-renewal

We excited to announce some major enhancements to Qnect that promise to streamline our processes and elevate your experience.

Enhanced payment management: Our Manage Payment dashboard now includes tracking for auto-renewals, allowing agents to gain visibility into auto payment counts.

These update is  all about making our partnership stronger and your work easier. We can't wait to see where these changes will take us.

Please click here to download the Frequently Asked Questions about Auto-Renewal. 

GI Agents Please note:
The brochure of personal accident protection plus and single trip travel insurance has been updated in Qtouch. The following is the updated content:

  1. Premium of personal accident protection plus has been increased.
  2. Single trip travel insurance ( bronze plan) is applicable for  B2C customer platform only.

Please click here to download the updated brochure of personal accident protection plus.
Please click here to download the updated brochure of single trip travel insurance. 

PA 20230828

single travel

QBE Hong Kong has launched a series of general insurance packages, and has now launched an Interior Renovation Prestige insurance package to facilitate agents to find the features of each insurance and matters needing attention when issuing orders: 

IRP Lazy Bag_eng

Agent's incentive trip has been launched on 23 January 2024. The following is trip activities' content and interim result:

tripeng

result1eng

result2eng

QBE Hong Kong and Manulife celebrate the Chinese New Year together and hope that you will be booming every day and business will be prosperous in 2024.

We’re here for you!

As always, we welcome your feedback. If you have enquiries regarding Qnect, please feel free to contact your dedicated Relationship Manager for assistance.