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Agents' Newsletter

agent's update

 


QBE Hong Kong & Shanghai Insurance Ltd.
10 October 2023
Qnect | Qtouch

Promotion Campaign

product recap_eng

There are various insurance products offered by QBE Hong Kong which can help your customers for their loss and damages due to typhoon, flooding, water damage.  Pls download the Products details here to find out more how QBE Products can help your customers.

Starting from today, QBE Hong Kong extend the promotion of Residential Fire Insurance from now to October 31, 2023.
During this period, customers who successfully apply for a new policy, agent will receive a reward of 10 times Qclub points.
Additionally, they will also receive an extra HKD 100 Watsons e-voucher and have a chance to participate in the " Top Cases Lucky Draw " event.

Please click here to view QBE new product Residential Fire pamphlet ( Chinese version only).
Please click here to view QBE new product Residential Fire Dummies.

fire promotion extension_eng

*For detail terms and condition, please refer to terms in Qtouch.

Administrative Service

rain

black rainstorm 2023

We have received claims reported for Typhoon Saola and Black Rainstorm. Majority of claims are funnelled through eClaims submissions and the remaining are notified via email, 33% of claims are processed and closed. While majority of claims are Travel related, Fire, Motor, General Liability , Householder and Engineering.

With the rainy season upon us, it's crucial to be prepared for any unexpected weather conditions. Here are a few tips to keep you and your loved ones safe:
  • Secure outdoor items: Before the rainstorm hits, bring in or secure any outdoor furniture, potted plants, or loose objects that could be blown away by strong winds. This will help prevent potential damage and injuries caused by flying debris.
  • Secure windows and doors: Ensure all windows and doors are properly closed and locked to prevent water from seeping in. Consider using sandbags or other flood barriers if you live in an area prone to flooding.
  • Stay indoors: During a rainstorm, it's best to stay indoors and avoid unnecessary travel. If you must go out, stay updated with the latest weather advisories and follow the instructions provided by the Hong Kong Observatory and relevant authorities.
  • Stay connected: Keep your mobile devices charged and have a backup power source available. Stay connected with family, friends, and neighbours to offer and receive assistance if needed.
  • Document the damage: Take photos or videos of damaged belongings for insurance purposes where necessary. This evidence will be helpful when filing a claim.

Reminder

Typhoon Koinu1

Typhoon Koinu has been widely reported by the media. According to the Hong Kong Observatory, it is forecasted that Typhoon Koinu will gradually approach Hong Kong and is predicted to enter the 800-kilometer zone to the east of Hong Kong by Wednesday evening (October 4th). The subsequent path and intensity of Koinu are subject to variables, and we will adjust whether to classify Typhoon Koinu as a known event based on the latest information from the observatory.

If your client is planning to travel recently, please communicate with them and encourage them to purchase insurance as early as possible. Otherwise, if the observatory issues a Typhoon Signal No. 8 warning, the typhoon will be classified as a known event. Claims related to travel insurance for this typhoon, purchased after a specified time, whether it's single-trip or annual travel insurance, will not be covered.

qclub_expire

Your QClub points will expire on December 31, 2023. Please use the QClub App to check your points and redeem rewards before the expiration date.

*Please redeem your rewards by December 31 as unclaimed rewards/ bonus will be reset as zero after the expiry date.

*Please note that points earned in December 2023 will expire on January 31, 2024.

qnect

Please note that in view of the overall industry trends, premium for Personal Accident Protection Plus will be adjusted by 10% with effect from 1 Jan 2024. Occupation class will also be updated for specific occupation. More details will be updated in our new Product brochure information.

我們近期收到代理人反饋,經QBE發送的電郵標題會出現“WARNING MESSAGE ENCRYPTED"。
此“warning”信息是由於我們的加密軟件導致系統自動產生,以確保跨平台的相容性。我們特此列出代理人可能收到的從QBE發出的電郵地址,使您了解由以下電郵發出的文件,可以安全開啟。

  1. [email protected]
  2. [email protected]
  3. [email protected]
  4. [email protected]

*如代理人不能於IOS Outlook APP打開郵件內附件, 請改使用電腦開啟附件

appreciation dinner interim result _20231006_06
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appreciation dinner interim result _20231006_08

Wish all agents a happy Mid-Autumn Festival.

Mid autumn 2023

We’re here for you!

As always, we welcome your feedback. If you have enquiries regarding Qnect, please feel free to contact your dedicated Relationship Manager for assistance.