New Updates
QBE Hong Kong is constantly committed to improve our products to provide you with the best support services to help your customers. We are delighted to announce important updates to Qnect’s SME Industry Package and new Allied Healthcare Professionals.
We are pleased to announce an important update to our Qnect SME solution, specifically under the Property All Risks Cover section. These enhancements are designed to better serve our clients.
What's New?
Staring from 15 September, the Property All Risks Cover Section will include Free Money Extension and Free Fidelity Guarantee Extension with the updated coverage and limits to suit different customers' needs.
Money Extension - Key highlights:
1. Coverage for crossed cheque and money
2. Coverage include loss oof damage to locked cash register, safe or strongroom.
| Coverage | Limits(HKD) | |
| 1. Crossed Cheques | 500,000 | |
| 2. Money other than Cross Cheque | ||
| a. in transit whilst in the custody of the Insured including its directors, partners, or authorised employees | 50,000 | |
| b. at Insured Location during business hours | 50,000 | |
| c. at Insured Location outside business hours | ||
| i. in a locked safe or strongroom | 50,000 | |
| ii. in a locked drawer, cabinet or cash register | 10,000 | |
| iii. not in a locked safe, strongroom, drawer, cabinet or cash register | 5,000 | |
| d. in bank night safe | 50,000 | |
| e. in the residence of the Insured including its directors, partners, or authorised employees due to theft, armed robbery and/or hold up involving violent means of entry or exit | 5,000 | |
| 3. Loss of or damage to locked cash register, safe or strong room resulting directly from theft of Money or any attempt thereat | 20,000 | |
Fidelity Guarantee Extension - Key Highlight:
• Coverage for act of employee dishonesty up to limit of HKD30,000 (10% of Property All Risks Sum Insured).
In addition, QBE Hong Kong provides a new Allied Healthcare Professionals, which is tailor-made for allied medical personnel and can protect the insured against legal liabilities and claims caused by professional negligence during the course of work.
To celebrate the launch of QBE Hong Kong's new Allied Healthcare Professionals. We are pleased to announce that the commission for agents will be increased from 10% to 15% from now until December 31, 2024. Agents can now submit paper proposal form on behalf of customers, helping medical professionals obtain the protection they need, allowing them to focus more on providing high-quality medical services without having to worry too much about the potential risks and liabilities they may face.
In Allied Healthcare Professionals, allied medical personnel are divided into 4 groups. The following are the distribution levels of medical personnel:
Please click to review Allied Healthcare Professionals Brochure ( Chinese version only) and proposal form.
Promotion Campaign
2024 QBE Lucky Draw when you issue policy
QBE Hong Kong proudly presents the QBE 2024 Q4 rewards and lucky draw event, with a total prize value of up to HK$220,000! Exciting rewards include the brand-new iPhone 16, cash , Dyson home appliances, and more... The more new policies issued, the greater your chances of winning!
From October 1 to December 31, 2024, agents issuing new policies can immediately participate in this lucky draw! This event will take place at the QBE Hong Kong activities (more details coming soon). Please refer to the promotional offers overview in the table below for more information.
Please click here to review the prize list and terms and conditions.
In addition to the lucky draw event, QBE Hong Kong is also introducing special promotions for single-trip travel insurance in Q4, making it easier for agents to win business. For more details, please refer to the travel insurance promotional offers overview in the table below.
The Qnect 10th Anniversary Reward Promotion is still going on, agents should seize opportunities* and develop more new business.
*Promotion period valid until 31 October 2024.
Administrative Service
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In order to help agents achieve good results in Manulife FAE, QBE Hong Kong has extended customer service hours to 10 hours from August until October 31, 2024, to help agents handle general insurance issues and increase more sales opportunities. The following are platform service hours:
If you have any inquiries about underwriting business, you can also email to [email protected] |
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Insurance Authority will charge fees for processing insurance intermediary license applications and related notifications from 23 September 2024 onwards. Advisors must pay relevant fees if they submit an application for license renewal or amendments. For details, please click here to view the video ( Chinese version only) or FAQ( Chinese version only) prepared by the Insurance Regulatory Authority on license application and related reporting fees. |
Reminder
Starting from September 1, 2024 (effective from issue date), travel insurance will be updated according to the following schedule:
| Timeline | Item | Enhancement |
| From September 1, 2024 | Travel Insurance ( New Policy) |
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| From September 15, 2024 | Single Trip Travel Insurance (Bronze plan) | Launched on Qnect. |
| From October 6, 2024 | Single Trip Travel Insurance | The premiums for single-trip travel insurance policies with a duration exceeding 14 days will be revised. |
| From November 1, 2024 (Effective from inception date) | Annual travel Insurance (Renewal) |
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| From January 1, 2025 | Single Trip Travel Insurance | Group discount will be applicable for a group of 5 or more adult traveling companions travel together under a same policy. |
 Please click here to download new single trip travel insurance brochure. |
 Please click here to download new annual travel insurance brochure. |
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In order to ensure protection against trip cancellations due to strikes and grounding, you should pay attention to the following two points when purchasing travel insurance: 1. Policy Issue date: Insurance must be purchased before the strike is announced These considerations can help ensure you're covered if your travel plans are affected by a strike or grounding. |
When working at home, domestic helpers may be required to work at heights, such as cleaning windows. The following are suggestions for ensuring the occupational safety of domestic workers to ensure the safety of domestic workers: 1. "Reach out but not stretch out" principle: Do not let any part of the domestic helper's body except the arms stick out of the window to ensure safety. |
According to the latest edition of QBE Hong Kong’s SME Survey, the proportion of local small- and medium-sized businesses (SMEs) that experienced cyber events has significantly increased annually, from 24% in 2023 to 30% in 2024.
616 SMEs were surveyed between December 2023 and January 2024*, whereby business leaders of Hong Kong-based SMEs shared their views on operational risks that most affect SMEs, covering the areas of cybersecurity, AI, and workplace safety and health (WSH).
We’re here for you!
As always, we welcome your feedback. If you have enquiries regarding Qnect, please feel free to contact your dedicated Relationship Manager for assistance.