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Agents' Newsletter

agent's update

 


QBE Hong Kong & Shanghai Insurance Ltd.
18 September 2025
Qnect | Qtouch

Promotion Campaign

【Final 2 Days】10% Off Travel Insurance – Secure Your Future Journey Early!

QBE Hong Kong Travel Insurance can be purchased up to 90 days before departure, with coverage starting as early as 60 days before departure. Take advantage of this offer and insure early!

Simply purchase one of the following travel insurance plans on or before August 31, 2025 (based on the policy transaction date) to enjoy a 10% discount:

  • Qnect Annual Travel Insurance (new policies only)
  • Single Trip Travel Insurance (via Qnect or B2C customer platforms)

Choose QBE Travel Insurance (Manulife Exclusive Protection):

✅Fraudulent Use of Personal Credit Cards
✅Rainfall protection
✅Theft of Mobile Phone
✅Cruise Voyage

Act now and seize the opportunity!

We provide customers with more favorable and comprehensive travel protection to help them travel without worries! In addition, travel insurance is a product with extremely high market demand. Through the " Door Opener Strategy", we can help you explore more new business opportunities!

Agents can login B2C platform promotion to share promotion link to clients on 1 June. More convenient and win more business. ( Old link cannot use )
Chinese page: https://manulife-campaign.com.hk/tc/gi
English page: https://manulife-campaign.com.hk/en/gi

Please click here to download single trip travel insurance and policy wording.
Please click here to download annual trip travel insurance and policy wording.

Final Call for Home Insurance Offer! Exclusive 20% Discount for Manulife Agents!

The promotion is ending soon! From now until September 15, 2025, purchase home insurance through Manulife agent sales channels to enjoy a limited-time 20% discount (applicable to new policies via Qnect / B2C customer platforms).

✨ Rare and Exclusive Offer!

Home insurance discounts are rare, and this one is exclusively for Manulife agents—don’t miss out! Whether your clients are homeowners or tenants, they can benefit from this offer. Promote it now and seize the opportunity to boost your sales!

💡 Why Buy Home Insurance?

Buying property is a major life investment, and protecting your home and belongings is essential. The right home insurance not only safeguards against loss but also provides strong support in case of accidents.

🛡️ QBE Home Insurance Plan Highlights:

  • Coverage for home contents up to HKD 1,500,000
  • Third-party liability coverage up to HKD 10,000,000
  • Liability and legal expenses arising from rental properties
  • Rental loss protection

Take advantage of this limited-time offer and actively promote it to your clients.
Agents can share the promotional link directly with clients for easier promotion and order conversion. (Old links are no longer valid)

Chinese website: https://www.manulife-campaign.com.hk/tc/gi_home
English website: https://www.manulife-campaign.com.hk/en/gi_home

*To help agents quickly promote home insurance, QBE Hong Kong has prepared a promotional document( Chinese version only). Click here to download and forward to your clients, and check out the home insurance quick guide.

ECI Price Matching Get 10% Discount

Good news! Since its launch, the QBE Hong Kong Employees’ Compensation Insurance 10% Discount Program has received an enthusiastic response, with outstanding performance in 2025. Enjoy a 10% discount when you purchase new business under the Employees’ Compensation Insurance (EC Section). Agents can seize this opportunity during FAE to boost cross-selling! All signs point to the success and popularity of this special offer!

📈 New Business Policy Uptake: Increased by over 12%
💰 New Business Premium Growth: Surged by over 34%

Why choose QBE's employee compensation insurance?

  1. Competitive Premiums: Our 10% discount program not only makes premiums more competitive but also helps clients save costs.
  2. Comprehensive Coverage: QBE provides thorough employee compensation coverage, ensuring your employees are well protected at work.
  3. Customer Trust: Our growth data shows that customer trust in us is continually increasing, which is a testament to our ongoing efforts.

10% discount campaign on ECI premiums is still in progress. Agents issue new ECI policies and submit renewal notices for existing company will enjoy a 10% discount on the ECI premium based on the renewal notice's premium of existing company . This promotion is applicable to various industries and aims to assist agents in winning more new business opportunities, and achieve great results together.

Insuring Process:

  1. Issue quote in Qnect:
    • Issue Quote via Qnect, and upload the “renewal notice” from other insurers in Qnect and remark “EC Price Match” in the Qnect referral to underwriters.
  2. Issue quote in non Qnect:
    • Remark “EC Price Match” in the Qnect referral to underwriters.
    • Attach the “renewal notice” and send to [email protected].
    • For gross premium over HK$30,000, please copy your RM in the email.

Product Update

Last month, we notified you about an update to the definition of “Professional Sports” in Personal Accident Insurance. To clarify the effective dates, please see the corrected details below:

  • New Policies: The updated definition will take effect starting October 1, 2025 (based on the policy commencement date).
  • Renewal Policies: The new definition will be received starting August 1, 2025, and will apply to renewal policies with a commencement date on or after October 1, 2025.

For update, “Professional Sports” refers to any athletic activity in which the insured person engages under the following conditions to which the individual:

(1) receives remuneration, prize money, or financial support (including but not limited to scholarships or stipends) for his/her participation in the sport;

(2) competes on a full-time basis or participates in a recognized league, tournament, or competition; or

(3) represents a professional team, organization, or entity at a competitive level that requires specialized training. This includes, but is not limited to:

  • The Hong Kong Sport Institute (HKSI)
  • The Hong Kong SAR representative team
  • Notable or elite-level sports clubs

For the avoidance of doubt, the following activities shall NOT be classified as Professional Sport unless they independently satisfy the criteria listed above:

  1. Participation in school-organized sports events, including inter-school competitions.
  2. Participation in community events, recreational leagues, or amateur tournaments.
  3. Receipt of incidental or one-time payments (e.g. nominal event prizes or appearance fees) without concurrent full-time participation or representation of a professional entity.

* Please click here to download Amendments of Policy Conditions.
* Please click to download Personal Accident Protection Plus Brochure and policy wording

Administrative Service

QBE Hong Kong Officially Joins the “Motor Insurance e-Check (MIDAS)” Platform!

We’re excited to announce that QBE Hong Kong officially joined the “Motor Insurance e-Check (MIDAS)” platform launched by the Hong Kong Federation of Insurers on August 18, 2025!

MIDAS is Asia’s first blockchain-powered motor insurance verification system. Through this platform, QBE Hong Kong customers can simply log in, enter their policy number and a few basic details, and instantly and securely verify the authenticity of their policy or temporary cover note. This provides peace of mind during accidents or license renewal.

Eligibility Criteria for Using This Service:

  • Only applicable to cover note issued via the Qnect platform, and non-fleet policies
  • Customers must provide valid identification:
    • Hong Kong residents: Hong Kong Identity Card
    • Non-Hong Kong residents: Other valid identification documents
    • Corporate clients: Business Registration Certificate

Note: Policies will appear on the MIDAS platform 7 days after issuance. Please be patient and check back later.

Update on the Ecosystem Benefit Program for Food and Beverage Clients

Thank you all for your continued support and participation in the ecosystem partner discount program for food and beverage clients. Starting from August 1, 2025, the program will officially come to an end. At that time, we will no longer send promotion confirmation letters or stickers to food and beverage clients.

This adjustment is intended to help us focus resources more effectively and explore more impactful collaboration methods. Thank you again for your ongoing support and understanding.

Reminder

A heartfelt thank you to all agents for your enthusiastic participation and hard work over the past few months. The Incentive Travel Challenge has officially come to an end, and your commitment and fighting spirit are truly commendable!

Congratulations to the winning agents! You delivered outstanding performance during the challenge and successfully earned travel rewards! Your efforts not only reflect in your results but also demonstrate your dedication to clients and professionalism. QBE Hong Kong looks forward to continuing this journey with you, creating even more success together!

“GI Ranking” – Ongoing Updates! Let’s celebrate the outstanding performance of agents in the General Insurance (GI) sector! Whether you're focused on commercial insurance, travel protection, home products, or other GI business lines, as long as you keep delivering strong results, you have a chance to rank among the Top 10 GI Agents / Districts and become the center of attention!

Your hard work deserves recognition—let’s sprint forward together and create your moment of glory!

We’re here for you!

As always, we welcome your feedback. If you have enquiries regarding Qnect, please feel free to contact your dedicated Relationship Manager for assistance.