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Agents' Newsletter

agent's update

 

QBE Hong Kong & Shanghai Insurance Ltd.

8 Dec 2021

Qnect | Qtouch

Promotion Campaign

SME Business Insurance Solution (New) and Interior Renovation Prestige have both available on Qnect now. Get a quote on Qnect with 3 simple steps, 24/7 anytime, anywhere.

 

Each NEW policy issued on Qnect before 31 March 2022, agent can get: HK$100 PARKnSHOP supermarket cash e-Voucher.

 

Click here for SME and IRP to read the user guide of Qnect for the New Quote

 

qnect-3simple-steps-get-a-quote

Promotion keeps going on for Residential Fire Insurance. With simple process and exclusive discount rate, provide the comprehensive protection quickly to your client.

 

Click here for details.

From now until December 31,2021, purchase to enjoy additional free COVID-19 Vaccine Reaction Endorsement, HK$100 PARKnSHOP supermarket cash e-Voucher & Additional Kangaroo Water + Climate Sensor.

 

B2C customer platform can help agents to promote product effectively and increase sales. Please click here to read more features.

 

 

share

ACT NOW

 

Share your B2C Home link at https://www.manulife-campaign.com.hk/en/gi_home

Product

In general, standard product does not cater for seacation trip. Seacation trip is a new travel mode but we can accommodate if insuring under Worldwide plan due to cruise travelling to “no intended destination outside Hong Kong” (defined as the appropriate plan to be selected) but via high sea. Reminder: QBE Travel Insurance is not applicable to Flycation.

 

seacation

Qnect Live Chat is launching on December 8th, any problem of Qnect can be solved in real time through live conversations. Qnect Live Chat services including:

  • Qnect login issues and password reset
  • Questions while getting Qnect quotes
  • Questions of Qnect (My Policy) manages dashboard
  • Questions of the functional of Qnect, including the issuance of a approval form and guidance for submission of claims

Agents can also communicate with QBE customer service team through Qchat Whatsapp service to learn about the products of QBE Hong Kong and free feel to raise inquiries of the designated accounts, transactions, claims and online platform.

 

Add “Qchat” +852 2828 1998 to your phone book contacts. For any enquiries, send your enquiry to “Qchat”. Our customer service representatives are ready to answer your questions, from Monday to Friday: 9:00 am – 5:30 pm except public holiday.

 

qchat-benefits

Administrative Service

QClub Points will expire on December 31,2021, please check the points status via QClub App and make sure to do your redemption on time.

 

*Please note that points earned in December 2021 will expire on 31 January 2022.

*Please register and do your redemption by December 31, 2021, otherwise the bonus will not be paid

 

qtouch-coupon-redemption

 

If you are a Silver/Black member, please register with QClub App as soon as possible to redeem your year-end bonus (800 extra points will be used as a year-end bonus fee) Check the charts as below and user guide here.

 

qclub-point-tier

 

Minimum System Requirement: IOS 13.0 or Android 8.0. Get it now on Apple App Store or Google Play Store if you still don’t have the QClub App.

Agent Incentives Result

top10

 

millionaire

 

super-rookie

QBE HK service and information

QBE booth was well reputed, our team stationed for agents to answer general insurance questions and promoted our new products (SME and IRP).

 

We provided demonstration for agents to experience how easy you get the quote and policy issued. We are happy to share that after 8 training sessions in 4 days, the number of quotes in November were double already.

 

QBE Booth draws warm response