Agents' Newsletter

In order to overcome this difficult time together, from 1 April to 31 December 2020, for every HK$50,000 Qnect New Business GWP, Agent will be rewarded HK$500 supermarket cash e-coupon.

Agents can earn Non-Core Production Credit (PC) for GI policies, equal to 25% of Agent Commission. After the policy transaction is shown in Statement of Account, the Non-Core PC will be reflected on Manulife “Daily Production Report” in the following month.

Agent / Client Statement of Account has replaced Commission Statement since March 2020. You can download your Agent / Client Statement of Account on Qnect for the same commission details by following the steps below, please refer to the Statement of Account Notice User Guide for the details of the format.

 

In order to keep track of our communications and re-enforce our service delivery, please take email as an official communication channel to submit applications or place instructions to Relationship Managers.

 

 

To provide a much simpler and faster claims experience for your customers, Digital Motor claims has launched in March this year. Customers can now submit a motor claim on any device, anytime, anywhere at claims.qbe.com/hk/motor.

We have attached a communications pack for you:

• Digital Flyer featuring benefits of the service
• Frequently-asked-questions (FAQs) to help you address customer enquiries
• Digital Motor Claims User Guide and Instructional video (English and Chinese) to guide customers through the process

We are always here to support and help you take your general insurance business to the next level. Our Personal Accident Protection Plus, with a consistent sales growth since launched last November, is a great door opening product to help you facilitate a deep conversation with your customers. To help you sell, we would like to provide you the Personal Accident Protection Plus Sales Aid Highlight with detailed product’s features and competitiveness edge in the market.

QBE Asia’s Lei Yu, CEO North Asia and Regional Head of Distribution, recently spoke with Asia Insurance Review explains how QBE digital capabilities enhance competitiveness for business partners and ultimately benefits customers.

“Insurance has always been thought of as a face-to-face business where you have to use paper and physically visit clients or locations to evaluate risk. But people are starting to be more comfortable with the idea of technology doing most of those things. QBE has a digital platform that generates quotes for brokers and we have received good feedback from our broker partners who like the fact that they can interact seamlessly with us online and thus be able to deliver a quick turnaround for their clients. Not a lot of insurers in Hong Kong do that. Many still rely on physical copies and forms and so what we have been able to do with technology has given people some assurance.”