Agents' Newsletter

Starting from 27 September 2021 to 28 February 2022, preferred segment client can now enjoy an EXCLUSIVE rate of 0.06% on Residential Fire Insurance with fast-track process. Click here to read the details.

 

From now until 31 December 2021, issue Home issuance policy through Qnect / B2C customer platform to enjoy additional free COVID-19 Vaccine Reaction Endorsement (click here for detailed coverage), HK$100 PARKnSHOP supermarket cash e-Voucher & additional smart home device (for policy premium of HK$1,000 or above).

 

Do you know water leakage is one of the most common types of home damage in Hong Kong? In our experience, 2 out of 3 household-related claims are due to water damage, representing 67% of home insurance claims. The amount of home insurance claims involving water damage can be quite hefty.

 

Click here to find out more about how to waterproof your house and protect your home contents today with QBE Home Insurance cover.

 

 

B2C customer platform can help agents to promote product effectively and increase sales. Please click here to read more features.

 

ACT NOW   Share your B2C Home link at https://www.manulife-campaign.com.hk/en/gi_home

The Motor Insurers’ Bureau of Hong Kong (MIB) decided to financially assist the public by stopping collecting the following two Levies for a 12-month period between 1 October 2021 and 30 September 2022:

 

• 0% (currently 1%) for the First Fund Scheme; and
• 0% (currently 2%) for the Insolvency Fund Scheme.

 

The MIB Levies rate should apply to gross premiums receivable for new risks attaching on or after 1 October 2021. These cover the following:

 

1. Premiums for policies renewed for periods starting on or after 1 October 2021;
2. Premiums for new policies effected for periods starting on or after 1 October 2021;
3. Additional premiums for endorsements made for new risks attached to periods starting on or after 1 October 2021.

 

For further details, please visit MIB’s official website: http://www.mibhk.com.hk/eng/index.php.

For ensure a smooth process, please send us the following documents.

 

1. Valid NCD Proof (Previous policy/ Renewal Notice)
2. Latest VRD
3. Named Driver ID Copy
4. Named Driver Driving License Copy

You and your customers can easily use “Qchat” to send Whatsapp messages to our Customer Service team and get general information about QBE products, or enquire about designated accounts, transactions, claims or digital platforms.

 

Save “Qchat” +852 2828 1998 to your contacts and message “Qchat” when you have any enquiries. QBE representative is ready to answer your questions, from Monday to Friday: 9:00 am – 5:30 pm (HKT) except public holiday.

 

To ensure we process and respond to your inquries professionally and timely, please carefully read and follow the below guidelines when sending emails to QBE Hong Kong.

 

 

Please note:

1. Any email sent to the QBE Underwriting email ([email protected]) MUST follow this subject line guideline to ensure prompt triage and process. ONLY emails following the guidelines will be counted towards our service time. Any email not specifying the inquiry type will be treated as general inquiry and therefore service time is not guaranteed.
2. Once you have sent an email enquiry to the underwriting e-mailbox, you will receive an automatic reply with a reference ID (G*-HK*******). When you
   follow up or send additional information for the same case via email, please include the reference ID in your email subject in order to avoid system creating a new reference ID for the same case, which will delay the underwriting process.