QBE Newsflash Sep 2019

We are pleased to announce the launch of full renewal functionality for Home and Domestic helper and One-Click Renewal for non Qnect products.

You can now upgrade or adjust benefits for Home, or update the personal particulars of the Domestic Helper policies on Qnect anytime, anywhere. 

Please refer to the Qnect Renewal User Guide for the renewal flow on Qnect and non Qnect products.

 

Download Qnect Renewal User Guide

From now on, the minimum premium for both new and renewal policies of Employees’ Compensation is lowered from HK$2,000 to HK$1,200.

Please note that the minimum premium of Employees’ Compensation Section under Shop / Office Protection Package will remain unchanged.

 

Relaxed Property Requirements	Premium Impact
Building age	This has been added as a question with options in 10-year bands for easier selection.
Construction type	Fire resistive construction – 10% discount for the Property section Semi fire resistive construction – No impact Other types of construction – Referral or decline
Security system on site	No burglar alarm – 2.5% premium loading for the Property section
Fire protection	Having both fire extinguisher and sprinkler – 2.5% discount for the Property section No fire protection – 2.5% premium loading for the Property section

Notice of Insurance Automation

From now on, you may also issue Notice of Insurance on Qnect after you have issued the Shop / Office Protection Package policy. Now you can simply quote, apply and issue this policy and Notice of Insurance on Qnect online in a fast and timely way.

Attachment Function

We have also added the attachment function for the Shop / Office Protection Package to make it easier for you to submit any supporting documents such as employees’ compensation wage roll declaration forms on Qnect. This function is available during the quotation, endorsement and renewal process.

We have listened to your feedback and have relaxed four property requirements to make the quotation process for Qnect Shop / Office Protection Package more flexible.

This means that for customers who do not meet these property requirements, you are now able to obtain a quote on Qnect, subject to a premium loading for the Property section of the Shop / Office Protection Package.

We wish to inform you that the Qnect Motor system has now resumed normal service.

This means that you can now issue Motor quotations and renew Motor policies through Qnect as usual. New pricing will be applied accordingly. 

We apologize for any inconvenience this may have caused and thank you for your kind understanding.

Customers can now check their travel or domestic helper insurance claim status anytime and anywhere at claims.qbe.com/hk/status.