Personal Insurance
Travel
Domestic Helper
Home
Lodge your claim online. Easy and Quick.
Report immediately to the police any incident relating to malicious damage, burglary, robbery, or theft and lodge your claim with a copy of police report.
eClaim Submission
Frequently Asked Questions
Claim Status
Personal Accident
Private Motor
Personal Health
Download the claim form, complete and lodge your claim online with your supporting documents.
Individual / Group Medical Insurance – Hospitalisation & Surgical Claim Form
Business Insurance
Group Travel
Lodge your claim online with your supporting documents. Easy and Quick.
Loss item claims, report to the police at the place of loss within 24 hours and immediately obtain a loss report.
Liability claims, do not admit liability, and refer all correspondence to our Claims Services team for handling.
Commercial Motor
Commercial Property
Lodge your claim online. Easy and Quick.
Report immediately to the police any incident relating to malicious damage, burglary, robbery, or theft and lodge your claim with a copy of police report.
Employees' Compensation
Lodge your claim online with your supporting document and a copy of the completed Notice of Accident* Form 2 or Form 2A or Form 2B.
Make a report to the police for a traffic accident, robbery, or any case involving criminal acts and upload a copy of policy report.
*Notify the Labour Department within 14 days (in case of injury) or 7 days (in case of death) after the accident comes to knowledge.
Personal Accident
General Liability
Lodge your claim online. Easy and Quick.
Do not admit liability and refer all correspondence to our Claims Services team for handling.
Group Health
Download the claim form, complete and lodge your claim online with your supporting documents.
Group Medical Insurance – Outpatient Claim Form
Individual / Group Medical Insurance – Hospitalisation & Surgical Claim Form
eClaim Submission
Frequently Asked Questions
Claim Status
Professional Liability
Contact your insurance broker or agent, or our Claims Services team to discuss your case and lodge a professional liability claim.
eClaim submission
Frequently Asked Questions
Claim Status
To check your claim status, please click here.
For enquiries, please contact your insurance agent or broker or our Claims Services team:
Claims Hotline: 852 2877 8608
Email: [email protected]
For enquiries, please contact your insurance agent or broker or our Claims Services team:
Claims Hotline: 852 2877 8608
Email: [email protected]
Remarks:
The above general insurance products ("Products") are underwritten by QBE Hongkong & Shanghai Insurance Limited ("QBE Hong Kong") which is authorised and regulated in Hong Kong by the Insurance Authority ("IA"). Manulife (International) Limited (incorporated in Bermuda with limited liability) ("Manulife") and QBE Hong Kong have entered into an Exclusive Distribution Agreement by which Manulife is registered in accordance with the Insurance Ordinance (Cap.41 Laws of Hong Kong) as licensed insurance agency of QBE Hong Kong and shall be engaged in the marketing and promotion of QBE Hong Kong Products.
The above service is provided by QBE Hong Kong. In case of any disputes, please contact QBE Hong Kong directly.
The above general insurance products ("Products") are underwritten by QBE Hongkong & Shanghai Insurance Limited ("QBE Hong Kong") which is authorised and regulated in Hong Kong by the Insurance Authority ("IA"). Manulife (International) Limited (incorporated in Bermuda with limited liability) ("Manulife") and QBE Hong Kong have entered into an Exclusive Distribution Agreement by which Manulife is registered in accordance with the Insurance Ordinance (Cap.41 Laws of Hong Kong) as licensed insurance agency of QBE Hong Kong and shall be engaged in the marketing and promotion of QBE Hong Kong Products.
The above service is provided by QBE Hong Kong. In case of any disputes, please contact QBE Hong Kong directly.