Promotion Campaign
In addition of getting a HK$100 PARKnSHOP supermarket cash e-Voucher for each new Qnect or B2C Home policy, we are pleased to announce that starting from 1 Aug to 30 Sep 2021, for policies with premium at HK$1,000 or above, it will get an extra incentive of a Kangaroo Water + Climate Sensor.
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Go to Qtouch for more details.
Starting from 26 July 2021, you may redeem Pacific Coffee 8 oz (Hot drink) e-voucher (Expiry Date: 9 September 2021) by special offer of 10 Qclub Points until out of stock. You can redeem and download e-voucher for usage via your Qclub mobile app. Limited quantity, while stocks last.
For any enquires about Qclub, you can contact QBE Hong Kong appointed Qclub Service Vendor directly by clicking “Enquires and Support” on the app or email to [email protected] for assistance in the updated Qclub app (1 April 2020 version). Please read the user guide for more details and new functions.
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e-Voucher |
Original redemption points |
Discounted redemption points |
e-Voucher Expiry Date |
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Pacific Coffee 8 oz (Hot drink) |
20 |
10 |
9/9/2021 |
Promotion Period: 1 July 2021 to 31 Aug 2021
Details: 10 Qclub points
Criteria: Each policy renewed via Qnect "Manage My Portfolio" Dashboard
- Menu option “Policy Servicing” then select “Manage renewals”.
- Click “Search”: Search result will default as policy which expired in coming 2 months You may select “Advanced” if you want to change the search setting.
- Click "PDF" to view Renewal Notice
- At top left corner, turn on "cc me in all emails" function (if needed). You will be cc'ed in all renewal email if you turn on this function.
- If "Customer Email" is empty, select "Add Email" under "Action" which located on right hand side
- Click on "Action" again and then select "Send Email"
- Client will receive a renewal email
• For Personal Product and Qnect Commercial Product: Client will receive renewal notice and payment link
• For Non-Qnect Commercial Product: Client will receive renewal notice
For more details, please refer to Manage My Portfolio user guide
Product
From 1 July 2021 to 31 December 2021, besides the current e-voucher offer and “Mental Health Support” support under B2C Personal Accident Protection Plus, we are offer additional COVID-19 Coverage. Please read the “Extra Mental Health support & COVID-19 cover guide” for more details.
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Extra Mental Health support & COVID-19 cover |
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10% off |
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Up to HK$150 PARKnSHOP e-voucher |
Operation
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How to Add QchatAdd “Qchat” +852 2828 1998 to your phone book contacts. For any enquiries, simply open the Whatsapp and send your enquiry to “Qchat”. Our customer service representatives are ready to answer your questions, from Monday to Friday: 9:00 am – 5:30 pm except public holiday. |
For more details, please click here.
To ensure we process and respond to your inquries professionally and timely, please carefully read and follow the below guidelines when sending emails to QBE Hong Kong.
Please note:
- Any email sent to the QBE Underwriting email ([email protected]) MUST follow this subject line guideline to ensure prompt triage and process. ONLY emails following the guidelines will be counted towards our service time. Any email not specifying the inquiry type will be treated as general inquiry and therefore service time is not guaranteed.
- Once you have sent an email enquiry to the underwriting e-mailbox, you will receive an automatic reply with a reference ID (G*-HK*******). When you
follow up or send additional information for the same case via email, please include the reference ID in your email subject in order to avoid system creating a new reference ID for the same case, which will delay the underwriting process.
Agent Incentives Result
