In order to overcome this difficult time together, from 1 April to 31 December 2020, for every HK$50,000 Qnect New Business GWP, Agent will be rewarded HK$500 supermarket cash e-coupon.
QBE is working hard to support our customers who are affected by the recent outbreak of COVID-19. Please find the following FAQs for more details :
In many property policies there is a condition on the unoccupancy of the insured premises. As a result of the government restrictions and orders, we will not be applying this policy condition for the period of required closure by the authorities.
We also recognise that the enforced closures are not the sole reason for closure. If as a result of the impacts of COVID-19, customers are still unable to resume operations and the insured premises remain closed, we are prepared to consider further waiver of the policy conditions upon written request from the insured.
Our intent is not to waive the conditions due to normal trading and occupancy during business as usual but recognise that these are difficult conditions for our customers and each case is different. Should any premises continue to remain unoccupied for a period of 7 days after any applicable restrictions are lifted, we would consider any such property to be subject to the unoccupied building conditions.
If during the COVID-19 outbreak, the insured repurposes the premises to undertake different activities, please have the insured contact you or QBE for further discussion. Read our Risk Management Guidance on Unoccupied Risks for more details.
We also recognise that the enforced closures are not the sole reason for closure. If as a result of the impacts of COVID-19, customers are still unable to resume operations and the insured premises remain closed, we are prepared to consider further waiver of the policy conditions upon written request from the insured.
Our intent is not to waive the conditions due to normal trading and occupancy during business as usual but recognise that these are difficult conditions for our customers and each case is different. Should any premises continue to remain unoccupied for a period of 7 days after any applicable restrictions are lifted, we would consider any such property to be subject to the unoccupied building conditions.
If during the COVID-19 outbreak, the insured repurposes the premises to undertake different activities, please have the insured contact you or QBE for further discussion. Read our Risk Management Guidance on Unoccupied Risks for more details.
For any enquires about Qclub, you can contact QBE Hong Kong appointed Qclub Service Vendor directly by clicking “Enquires and Support” on the app or email to [email protected] for assistance in the updated Qclub app (1 April version). Please read the user guide for more details and new functions.
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As always, we welcome your feedback. If you have enquiries regarding Qnect, please feel free to contact your dedicated Relationship Manager for assistance.
As always, we welcome your feedback. If you have enquiries regarding Qnect, please feel free to contact your dedicated Relationship Manager for assistance.