Who to contact to make a claim
At QBE our claims professionals have specialist knowledge of each of our product lines. The teams are ready to support you and your clients when a claim needs to be made.
| Claim type | Contact details |
|---|---|
| Online | You can track live claims on QBE's Broker Xchange (excluding sensitive or legally privileged matters) |
| Commercial Property & Contract Works | [email protected] |
| Marine | [email protected] |
| Liability & Financial Lines | [email protected] |
| Commercial Motor | [email protected] |
| Motor Glass | [email protected] |
| Recoveries | [email protected] |
| Natural disaster NHCover | Contact your broker or QBE on 0800 QBE Claims / 0800 723 252, or [email protected] |
| Australian Property and Motor claims | (+61) 1800 023 387 For property claims: [email protected] For motor claims: [email protected] |
| If you are unsure who to contact, please email [email protected] or call us on 0800 QBE Claims / 0800 723 252 |
|
Claims management team
Luanna Philippe
Head of Claims
Tel: +64 21 190 5949
Kristine Tempest
National Claims Manager, Short Tail Claims
Property, Marine & Motor
Tel: +64 9 980 3328
Mob: +64 27 362 9141
Ana Nolan
National Claims Manager, Long Tail AUSPAC
Tel: +64 9 308 8505
Brent Bills
Manager, Loss Prevention and Investigation
Tel: +64 9 308 8582