As we all work through the uncharted territory of the COVID-19 outbreak, we wanted you to know that at QBE, we are with you. While this evolving situation is new, caring about the health and well-being of our employees, customers, communities is not new—it’s part of our culture. With the effects of the Coronavirus being felt more each day, we recognize and understand that you have concerns and I personally, want to let you know that we’re ready and able to continue to serve you and your unique needs.

Rest assured, our business continuity plans have been activated. We are fully operational and open for business. As part of our futurefocused culture, our employees were already leveraging tools and technology to allow dynamic and remote working capabilities, allowing us to ensure consistent service.

Predicting, preparing and protecting against risk is how we help others achieve their ambitions. That’s why we’ve developed a number of resources around business continuity in our Pandemic toolkit. We will expand and update the materials available as the situation evolves. We encourage you to check back to the site periodically.

As always, if you need to file a claim for any reason, please visit:

On behalf of everyone at QBE, please take care of yourselves and others.

Thank you for your partnership and trust in us.

Best regards,


List of state notices regarding COVID-19

NY Notice to Individual and Small Business Policyholders

NY Notice to Insurance Producers and Third-Party Administrators

Colorado Notice to Personal and Commercial Policyholders

NJ Notice to Property and Casualty Policyholders

NJ Notice to Auto Policyholders - Telemedicine - Telehealth

District of Columbia Notice to Policyholders