QBE Portal Terms of Use
The terms ‘QBE’, ‘we’, ‘us’ and ‘our’ refer to QBE. The terms ‘you’ and ‘your’ refer to the portal user.
We may amend these terms at any time without notice, so you should check this page from time to time. Your continued use of the QBE portal constitutes your acceptance of any amendments.
Information About Us
https://provider.qbe.com/hk/ is a site operated by QBE Hongkong & Shanghai Insurance Limited, QBE Mortgage Insurance Asia Limited, QBE Insurance (Singapore) Pte. Ltd., QBE Insurance (Malaysia) Berhad, QBE Insurance (Vietnam) Company Limited (collectively “QBE Asia” or “QBE”). For more information about QBE Asia Limited please visit our Contact Page.
Your Visit to Our Portal
We process information about you in accordance with our Privacy Policy depending on where you are located and our Global Cookie Policy. By using our portal, you consent to such processing.You must not misuse the QBE portal, including by introducing virus, trojans, worms or other materials, or by adding to, removing, attacking or otherwise interfering with the QBE portal, any material or content displayed on it, or any server on which it is stored.
Limitation of Liability
You acknowledge and accept that:
- QBE excludes all warranties, conditions and other terms implied by law or otherwise;
- QBE takes reasonable care in making material, content and information available on the QBE portal but does not warrant that it is complete, accurate or reliable;
- the QBE portal may include inaccuracies and errors from time to time, and it is your responsibility to verify that material, content and information available on the QBE portal is correct and up to date;
- the availability of the QBE portal may be interrupted or unavailable at any time; and
- to the maximum extent permitted by law, QBE disclaims all liability for any loss directly or indirectly incurred from your use or reliance of the QBE portal or any material, content or information published or made available on the QBE portal.
Intellectual Property Rights
QBE is the owner or licensee of the QBE portal, and any and all materials and content published on the QBE portal. You may only display such materials and content, and print one copy of such materials and content, for your personal or non-commercial use within your organisation. No other rights are granted in respect of these works. These works are protected by copyright and other intellectual property laws around the world. QBE reserves all such rights.
You must not reproduce, distribute, broadcast, publish, modify, sell or license any material or content from the QBE portal to any third party without QBE’s prior written consent.
Material that You Upload to the QBE Portal
Any material or content that you upload to the QBE portal is considered non-confidential and non-proprietary. You agree that QBE may use such material or content for claims related purposes. We may disclose your identity to any person who claims that such content or material constitutes a violation of their intellectual property rights, or a breach of their confidential information or privacy rights. We may remove any material or content that you upload to the QBE portal at any time without notice, in our discretion.
Material that You Download from the QBE Portal
You may download the required documents from the QBE portal for claims related processing services purposes only. You shall comply with all the obligations under the The Personal Data (Privacy) Ordinance (PDPO) at your own cost and only process, use or disclose any and all personally identifiable information (PII) strictly for claims processing service only.
You shall not retain any personally identifiable information (or any documents or records containing PII, electronic or otherwise) for any period of time longer than is necessary to serve the purposes of claims processing services and only permit authorised personal to access the PII on a need-to-know basis.
You will ensure reasonable security arrangements (including, where appropriate, physical, administrative, procedural and information & communications technology measures) to prevent unauthorised or accidental access, collection, use, disclosure, copying, modification, disposal or destruction of PII, or other similar risks and the loss of any storage medium or device on which PII is stored.
QBE must be made aware immediately once you are notified of breach of any the obligations under the PDPO.
Links on the QBE Portal
The QBE portal may contain links to other websites and resources operated, controlled or created by third parties. If you use these links, you will leave the QBE portal. These links are provided for convenience and information purposes only. QBE does not endorse, approve or recommend any third party website, their goods and services or the information and material on such third party websites.
QBE accepts no responsibility for any liability, losses, damages, costs or expenses resulting from your use or access of any third-party websites. Your use of any third party website and any purchase of any goods or services from such third party website is entirely at your own risk.
Linking to the QBE Portal
Before linking to this portal, you must obtain QBE’s written consent.
Breaches of these Terms
We will determine, in our discretion, whether you have breached these terms. If these terms are breached, we may take any action we deem appropriate including to:
- suspend or terminate your right to use the QBE portal;
- commence legal proceedings against you for reimbursements of costs we have incurred as a result of your breach report on an indemnity basis;
- take further legal action against you; and
- notify relevant law enforcement authorities and disclose your identity to them.
Governing Law and Jurisdiction
These terms and any dispute arising in connection with them are governed by, and construed in accordance with, the laws of Hong Kong for QBE Asia. We each agree that the courts of Hong Kong will have non-exclusive jurisdiction to determine disputes arising under or in connection with these terms and submit to the non-exclusive jurisdiction of such courts.
Contact Us
If you have any comments or questions about material which appears on the QBE portal or would like to request consent, where required under these terms, please contact us.