What should I do if I entered a wrong bank account number?

If this happens during the course of your online claim submission, you can click ‘Back’ at the top of the screen to correct. If your claim has already been submitted, please contact our Claims Services team (Monday to Friday 9:00am – 5:30pm) at:

claims.hk@qbe.com/ 852 2877 8608, or
claims.qgi@qbe.com/ 852 2828 3133 (for Hang Seng Bank customers)