Knowledge Base

If I do not agree with the amount approved by QBE Hong Kong, what should I do?


Please reply to your claim confirmation email with your request and supporting documents (if any).You can also contact the responsible case handler or our Claims Services team (Monday to Friday 9:00am – 5:30pm) at: 

claims.hk@qbe.com/ 852 2877 8608, or
claims.qgi@qbe.com/ 852 2828 3133 (for Hang Seng Bank customers)

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