KNOWLEDGE BASE
Where do I find the renewal Invitation?
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Renewal Notice will be sent to your via email around 30-45 days before the expiry date of the current policy.
To find the full list of renewal notice, please follow the steps below:
- Click on the ‘Policy Administration’ and select ‘Find Renewal Policies’ option within the Qnect Home page (see Policy - Q2)
- Select 'Policies Awaiting Renewal'
- Click 'Submit' and you will see the full list of policies available for renewal (Note the expiry date is that of the renewal policy)
To find a specific renewal notice, please follow the steps below:
- Click on the ‘Policy Administration’ and select ‘Find a Policy’ option within the Qnect Home page (see Policy - Q2)
- Click on the policy number hyperlink in the ‘Policy #’ column to proceed to the Policy page
- Click on the yellow ‘Display Policy Details’ button
- Click on the 'Renewal Notice' link (under the Document Type heading) to view the document (see General - Q15)