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KNOWLEDGE BASE

Where do I find the renewal Invitation?

Renewal Notice will be sent to your via email around 30-45 days before the expiry date of the current policy. 

To find the full list of renewal notice, please follow the steps below:

  1. Click on the ‘Policy Administration’ and select ‘Find Renewal Policies’ option within the Qnect Home page (see Policy - Q2)
  2. Select 'Policies Awaiting Renewal'
  3. Click 'Submit' and you will see the full list of policies available for renewal (Note the expiry date is that of the renewal policy)

To find a specific renewal notice, please follow the steps below:

  1. Click on the ‘Policy Administration’ and select ‘Find a Policy’ option within the Qnect Home page (see Policy - Q2)
  2. Click on the policy number hyperlink in the ‘Policy #’ column to proceed to the Policy page
  3. Click on the yellow ‘Display Policy Details’ button 
  4. Click on the 'Renewal Notice' link (under the Document Type heading) to view the document (see General - Q15)