Mox Unveils Travel Pick & Go Annual Plan with 
All-Inclusive Coverage and 1:1 Asia Miles Reward

Hong Kong , 30 June 2026 —Mox Bank Limited ("Mox") today announced the launch of its new Travel Pick & Go Annual Plan, a fully end-to-end digital travel insurance experience integrated within the Mox app. Underwritten by QBE Hongkong & Shanghai Insurance Limited (“QBE”), the annual plan covers unlimited trips over 12 months with comprehensive protection, including medical coverage and 24/7 emergency support, making customers’ year-round travel effortless, secure, and rewarding.

To mark the launch, Mox is rolling out an exclusive campaign from today to 31 July 2026, offering eligible customers a 1:1 Asia Miles reward on the premium paid. By linking a valid Cathay Membership Account to their Mox account, customers successfully enrolling the Travel Pick & Go Annual Plan will earn 1 Asia Mile for every HKD1 spent on their premium.

Five Fan-Favourite Add-ons Now Included as Standard

Mox developed the Travel Pick & Go Annual Plan by analysing real-world customer habits. Data from Mox's existing single-trip travel insurance showed that over 50% of customers chose to customise their protection with one or more add-on coverages.

In response to this customer demand, Mox packaged all five of these top-rated add-ons directly into the Annual Plan at no extra cost:

• Theft of Mobile Phone: Up to HKD8,000 in coverage
• Fraudulent Use of Personal Credit Cards: Up to HKD10,000 in coverage
• Food Poisoning Allowance: Full medical coverage and up to HKD1,000 cash allowance
• Adventurous Sports Extension¹: Full medical cost coverage
• Missed Event: Up to HKD12,000 in coverage
   

Offering up to 40% savings with premiums starting from just HKD1,300

The Travel Pick & Go Annual Plan offers flexibility, allowing unlimited trips per year, with a maximum of 90 days per trip. During the launch period, Mox customers can enjoy an attractive discount of up to 40% across three plan tiers:

Paperless, 5-day Direct Claim Payouts

Mox customers can manage their entire journey - from instant enrolment to claim submission - fully within the Mox app. The platform has an outstanding record: across Mox’s existing travel insurance, 98% of claims are processed within 5 working days². Approved claims are paid directly and securely into the customer's Mox account, bypassing physical paperwork and lengthy waiting periods.

Comprehensive Travel Delay Coverage

The Annual Plan covers a wide range of travel delays – whether caused by airline operational issues, the late arrival of a connecting carrier, or unexpected bottlenecks at airport security, ensuring peace of mind from departure to arrival. 

Mox+ customers receive premium upgraded benefits at no extra cost, doubling the policy’s standard coverage for mobile phone theft and fraudulent use of credit cards to HKD 16,000 and HKD 20,000 respectively.

Jayant Bhatia, Chief Business Officer of Mox, said, "We noticed that more than half of our single-trip customers were already adding extra coverages to tailor their protection. Rather than making customers pay more for what they clearly want, we built the five most popular add-on coverages into the Annual Plan as standard. For anyone who travels regularly, this turns insurance from a trip-by-trip purchase into year-round protection that’s genuinely effortless."

Lei Yu, CEO of QBE North Asia, said, "We are delighted to deepen our strategic bancassurance partnership with Mox through the launch of the Travel Pick & Go Annual Plan. By bringing together Mox’s digital-first experience, and QBE’s thoughtfully designed insurance coverage and world-class claims experience, we have created a seamless journey that offers customers greater convenience and flexibility – supporting them wherever they go and however long they choose to travel."
 

Continuing to expand "Mox Insure"

The Travel Pick & Go Annual Plan is the latest milestone under "Mox Insure". Mox established its exclusive strategic bancassurance partnership for general insurance with QBE, beginning with the rollout of the "Personal Accident Cushion" and then the "Travel Pick & Go" single-trip product. Looking ahead, Mox and QBE will continue to expand their digital portfolio with a new Home Insurance product scheduled to launch in the coming months.

For more information about Mox's products and services, please visit mox.com.

Mox Insure is an insurance distribution services offered by Mox. We are not the insurer. Mox Bank Limited (“Mox”) is an insurance agent appointed by QBE Hong Kong (Insurance Agency License No. GA1073). Mox and QBE Hong Kong have entered into an Exclusive Distribution Agreement under which Mox has been engaged to distribute QBE Hong Kong’s products. 

¹ Adventurous sports extension covers recreational and non-professional activities only. Please refer to the Policy Wording for details.

² Based on record and statistics from October 2025 to February 2026 between Mox and QBE, 98% of claims are processed within 5 working days for acceptance, rejection or request for additional information.

For media inquiries, please contact:

• Mox Bank Limited
  Priscilla Wat 
  Email: [email protected]
• Paradigm Consulting 
  Ralph Lee / Lauren Hui  
  Email: [email protected]

About Mox Bank Limited (“Mox”) 
Mox is a pioneering digital bank licensed in Hong Kong, and a registered institution (CE number: BNO808) powered by Standard Chartered in partnership with PCCW, HKT and Trip.com. Launched in September 2020, Mox is reimagining banking, unlock more of life’s possibilities, and setting global benchmarks for digital banking from Hong Kong.    

Mox is well on track to be the number one digital bank for cards, lending and wealth. In 2026, it was awarded as Best Pure-Play Digital Bank for CX in Hong Kong and Outstanding Digital CX in Banking App/ Platform by The Digital Banker Digital CX Awards. It was also recognised as NeoBank of the Year, Retail Banking, Hong Kong and Best Retail Banking Experience, Hong Kong by The Asset Triple A Digital Finance Awards. In 2025, Mox is ranked as the number one digital bank in Hong Kong in Neobank Ranking 2025 by The Banker, a publication by Financial Times. It was also awarded the Best Digital Bank in Hong Kong by The Asian Banker for three consecutive years, and the Digital Bank of the Year in Hong Kong by Asian Banking & Finance for two years in a row. It was also recognised as one of Asia’s Top 5 mobile banking app and the number one Hong Kong digital banking app in Sia Partners’ 2025 International Mobile Banking Benchmark. Mox Credit Card held its position as the seventh-largest credit card portfolio among all retail banks in Hong Kong¹. Through a scalable platform, lower cost-to-serve, top-notch customer experience and the unique promise of safe, simple, smart, and fun banking, Mox has found immense affinity among Hong Kong customers: Mox app is the top-rated Hong Kong digital banking app in Apple App Store in Hong Kong², scoring 4.8 out of 5. Mox's influence extends beyond Hong Kong, as shown by the company's technology and know-how being transferred to Trust Bank in Singapore.  

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¹ According to TransUnion’s Market Insights and Intelligence Dashboard (MIID) for the period from January to December 2025.

² As of the period from 28 January 2025 to 29 June 2026.

About QBE Hong Kong
QBE Hong Kong is part of QBE Insurance Group and has been serving Hong Kong for more than a century. Today, QBE Hong Kong operations include QBE Hongkong & Shanghai Insurance Limited and QBE Mortgage Insurance (Asia) Limited. As a leading general insurer, QBE Hong Kong provides a comprehensive range of non-life insurance solutions for both business and personal customers. QBE Hong Kong operates through an extensive network of professional insurance agents and brokers. QBE Hong Kong is part of the QBE Insurance Group, a general insurance and reinsurance company.

To learn more about QBE Hong Kong, please visit www.qbe.com/hk