What is hardship assistance?

At QBE LMI we’re committed to making the dream of home ownership a reality for more Australians and we recognise the importance of supporting homeowners experiencing genuine hardship. Hardship assistance reduces the impact of temporary and genuine financial difficulty, assisting homeowners to retain their home.

If you, a homeowner, are experiencing genuine hardship and are having difficulty meeting your financial commitments, you should contact your lender immediately to discuss hardship assistance and how they can help you.

For more information on hardship assistance, visit the Australian Banking Association or ASIC’s Money Smart websites which provide useful information and tools to help you manage your finances.

To speak to a professional financial counsellor go to Financial Counselling Australia or call the National Debt Helpline on 1800 007 007 (toll free).