Frequently Asked Questions (FAQs)
The lmiCONNECT® MOBILE app is designed for smartphones. However, it may run on other devices such as the iPod Touch, iPads or Android tablets. The minimum operating system requirements are below:
lmiCONNECT® MOBILE for iOS:
- Optimised for iPhone
- Compatible with iPod Touch and iPad
- Requires iOS 5.0 or later
lmiCONNECT® MOBILE for Android:
- Optimised for android smartphone running 4.0+ with 4.8-inch or 5-inch screen
- Compatible with smaller screen android phone and tablets
- Requires 2.3.3 or later
Our lmiCONNECT® MOBILE app is free to download and operate. Of course, you will need to check with your mobile service provider for any data charges as well as your internet service provider when using lmiCONNECT® MOBILE on WiFi connection.
You will need to download lmiCONNECT® MOBILE app from the Apple iTunes store or Google Play Store onto your new smartphone or device.
We value your feedback and encourage you to let us know. In the main menu, tap on the Help button and select the Send us your Feedback option.
No. You can still use lmiCONNECT® MOBILE without logging in. However, some of lmiCONNECT MOBILE services are generic, such as the premium calculator which will apply generic premium rates in the calculation. By logging into lmiCONNECT® MOBILE, your customised service, such as premium rates, will be applied where applicable.
Non-QBE LMI customers
Apply for your personal login by contacting your lender relationship manager. If you are not sure, email us at email@example.com.
You can login to lmiCONNECT® MOBILE app on as many smart devices as you like.
Definitely. Your lmiCONNECT® login is the same as the one in lmiCONNECT® MOBILE.
No. Our lmiCONNECT® MOBILE app is designed to work both online and offline, although some services will work differently when used in offline mode, such as the location wizard and premium calculator, where you will be unable to display Google Maps or share rate results.
lmiCONNECT MOBILE® is compatible on iPads and Android tablets. We’ll be providing optimised support for iPad and tablets in the future.