Important information for our customers during COVID-19 (updated 28 April 2020)

As the situation with COVID-19 continues to develop we want to keep you updated.

The State and Federal Governments announced more comprehensive shutdowns of non-essential services and strengthened their social distancing advice.

We have supported this approach and from Tuesday, 24 March, all our Australian and New Zealand employees commenced working from home.

We’re taking this precaution to keep our employees and the community safe, and to make sure our insurance services can continue.

We acknowledge that our customers will also be taking similar measures and we will endeavour to ensure minimal disruption to align with preferred approaches.

Please visit our Alerts page for more information during COVID-19 and to learn more about QBE’s response please visit

Please contact your Regional Partnership Manager or Underwriting Manager for any questions.

For updates on COVID-19 please visit:

Australian Government, Department of Health -
Australian Government, Department of Home Affairs -
World Health Organisation -

Phil White