Supporting customers, partners and employees during COVID-19

We’re closely monitoring the situation with the COVID-19 coronavirus to ensure we’re responding to the needs of our customers, partners and employees as the situation evolves.
Health and safety are our top priority. Within our operations, we’re taking precautions to keep everyone safe.

This means we will be closing all of our QBE Pacific offices to the public immediately. We have decided to take this action to ensure we are doing all we can to protect people, customers, partners and the community.

What this means:

  • Please do not come to any of our QBE offices in Fiji, French Polynesia, New Caledonia, Papua New Guinea, Solomon Islands or Vanuatu as these will be closed until further notice.
  • Please contact by phone or email your local office representative for more information about what this means for scheduled meetings.

We’re taking these actions so our business can continue processing and paying our customers’ claims and offering insurance cover to those who need it.

We ask for your patience at this time as we make these changes to our ways of working to ensure that we can continue to provide service in critical areas.

For updates on COVID-19 please visit:

World Health Organisation

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