In support of the Malaysia government’s Movement Control Order (MCO), and for the protection of our people and customers, QBE Malaysia will temporarily close all branch offices in Malaysia effective Monday 23 March 2020 at 1.30pm until further notice.
Our employees will be working remotely to provide all essential services as required by the Regulators.
For assistance with claims, payments, or any other general inquiries, please reach out to your regular QBE contact or contact us via the following dedicated platforms.
- General Enquiries / Customer Service: firstname.lastname@example.org
- General & Properly Claims: email@example.com
- Liability Claims: firstname.lastname@example.org
- Motor Claims: email@example.com
On behalf of everyone at QBE, thank you for your ongoing support and we wish everyone the best of health.
Please be informed that Service Tax will be implemented by the Government of Malaysia with effect from 1 September 2018 at a rate of six (6) per centum.
QBE Insurance (Malaysia) Berhad reserves the right to collect from you an amount equivalent to the Service Tax payable on the applicable premium for the policy period, or in the event that the policy period commences before but expires after 1 September 2018, to collect from you an amount equivalent to the Service Tax payable on the applicable premium calculated from 1 September 2018 on a pro-rated basis. Your obligation to pay Service Tax shall form part of the Terms and Conditions in your insurance policy.
The laws governing Service Tax are as per the Service Tax Act, 2018 and all Regulations passed by the Government of Malaysia from time to time.
Dimaklumkan bahawa Cukai Perkhidmatan akan dikuatkuasakan oleh Kerajaan Malaysia pada 1 September 2018 pada kadar enam (6) peratus.
QBE Insurance (Malaysia) Berhad berhak memungut sejumlah amaun bayaran Cukai Perkhidmatan yang berpatutan keatas premium yang ditetapkan semasa tempoh polisi, atau sekiranya tempoh polisi bermula sebelum dan berakhir selepas 1 September 2018, memungut daripada pemegang polisi amaun Cukai Perkhidmatan keatas premium yang dikira secara pro-rata mulai 1 September 2018.
Kewajipan pembayaran Cukai Perkhidmatan hendaklah tertakluk kepada Terma dan Syarat di dalam polisi Insurans.
Undang-Undang yang mengawal Cukai Perkhidmatan tertakluk kepada Akta Cukai Perkhidmatan, 2018 dan segala Peraturan yang diluluskan oleh Kerajaan Malaysia dari semasa ke semasa.
We keep our promises.
Want to get in touch? Here’s how.
Access to the REXIT system (for agents only)
Get a Motor insurance qoute
Access the Q-tools system (for agents only)
Find out the various means making payments
Find out the various industry links