As the world continues to respond to the COVID-19 pandemic, QBE is closely monitoring and responding to local health advice and World Health Organisation guidelines in each of our operations around the world. Our priority is to protect the health, safety and wellbeing of our people and the communities in which we operate.

With this in mind, QBE’s 2020 Annual General Meeting will be held virtually. This means that shareholders will be able to participate in the meeting and ask questions, either online or via telephone. There will not be a physical meeting that shareholders can attend on this occasion.

Details for how to access the meeting online or on the telephone are provided below:

Shareholders can watch and participate in the AGM virtually via the online platform by using either a computer or an internet enabled mobile device.


Enter the following URL in your browser:

Mobile device: 

Download and use the Lumi AGM app:

Apple users
Android users

Please refer to the attached user guide

The meeting ID for QBE’s AGM is: 348-159-742
Your username is your SRN/HIN

Your password is your postcode registered on your holding if you are an Australian shareholder. Overseas shareholders should refer to the user guide.

Participating at the meeting online, enables shareholders to view the AGM live, ask questions and cast direct votes at the appropriate times during the meeting.


Shareholders can dial into the teleconference and will be able to listen to the meeting live and ask questions on the phone. 

Dial in numbers:

Australia TOLL-FREE: 1800 093 431

New Zealand TOLL-FREE: 0800 452 257

International: +61 2 8047 9393

Participant PIN Code: 26749522#

Shareholders have three options to vote at QBE’s 2020 AGM

  • Appoint a proxy, using the form provided with your Notice of Meeting
  • Direct vote prior to the AGM, using the form provided with your Notice of Meeting
  • Direct voting online during the AGM
Please note, only shareholders may ask questions online and on the telephone once they have been verified. It may not be possible to respond all questions. It is encouraged to lodge questions prior to the meeting online at or by completing and returning the attached form to the address located on the form. Questions need to be received by Tuesday 5 May 2020.

Future alternate arrangements

If it becomes necessary to make further alternative arrangements for holding QBE’s AGM, we will provide shareholders with as much notice as possible. Further information will be made published on this webpage.