QBE showcases its global cyber strength with a local focus at Sydney broker event
As cyber risks accelerate and regulations tighten, brokers are seeking clarity, confidence, and trusted insurance partners to help support their customers. QBE is stepping up to meet that need.
More than 50 brokers attended the QBE Cyber Insights Event in Sydney on Tuesday, joined by senior QBE leaders and industry experts, to hear and discuss market perspectives, risk guidance, and the future of cyber risk.
In a candid fireside chat, QBE’s Group Chief Executive Officer, Andrew Horton, and Australia Pacific Chief Executive Officer, Sue Houghton, shared why QBE is doubling down on its cyber commitments and discussed what it takes to be a credible, long-term player in an increasingly demanding cyber environment.
"Cyber risk is one of the defining challenges for modern businesses, and the pace of change is only accelerating," Mr Horton said. "That’s why we’re investing in global capabilities as well as innovative solutions through our corporate venture capital arm — QBE Ventures — to ensure QBE’s cyber proposition continues to evolve with the needs of the market."
The regulatory panel — led by Dominic Keller, QBE’s Global Head of Cyber Services — featured speakers Ashley Bell from the Department of Home Affairs, Alexandra Hordern from the Insurance Council of Australia, and John Macpherson from Ashurst. Together, they tackled one of the sector’s most pressing challenges: keeping pace with evolving regulatory obligations. Discussions included the implications of AI to the growing role of regulators in driving resilience and offered brokers timely perspectives to share with their clients.
"Cyber can be complex, and our job is to make it more accessible," Serene Davis, Global Head of Cyber at QBE said. "We’re focused on making it easier for our partners to talk to their customers about cyber risk and deliver them the right cover with confidence, whether that’s through our proactive risk management support or streamlined AI-assisted underwriting processes."
CyberCX’s Executive Director and Financial Services Industry Lead, Shameela Gonzalez, closed out the formalities with a keynote on strengthening resilience and reducing the impact of disruption, drawing on her experience supporting organisations through major cyber incidents.
After the event, QBE hosted one-on-one discussions where brokers connected directly with the leaders shaping our cyber proposition and strategy.
"Our partners want to know their customers are in capable hands," Ms Houghton said. "In Australia, they have access to a local team that understands the cyber market inside-out and are backed by a strong global network of data, insights and experience."
L-R: Dominic Keller and Serene Davis with Ben Richardson, Cyber Product Lead for QBE Australia.
QBE’s global cyber policy brings together the strength of a global network with the relevance of local expertise. With continued investment in talent, technology and innovation, QBE remains focused on delivering practical, accessible cyber solutions for our partners and customers.
For more information about QBE’s Cyber Insurance offering, visit: www.qbe.com/au/business-insurance/cyber
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