- Click to check the list of documents to prepare before you start
- Input your policy number
- Input date of loss/incident
- Click “Start”
- Check the claims status for any QBE claims you have submitted
- Input your full name
- Input your UEN or Last 4 digits of NRIC/FIN/Passport Number
- Select country or city the incident occurred
- Describe what happened for you to be making a claim
- Input the amount in its original currency as shown on the receipts or supporting documents
- Upload supporting documents to process the claim
a. Invoice/Receipt
b. Copy of sick leave certificate (if applicable)
c. Copy of police report (if applicable)
d. Copy of death certificate (if applicable)
- Click “Next” when you have uploaded the documents
- Please select whether the claim covered by any other insurance policy.
If you select “Yes”, please follow #4a-c
If you select “No”, please click “Next” to go to Step 4: Payment & Contact
- Please input/select:
a. Name of insurance company
b. Policy number
c. Whether you making a claim under the other policy
- Input account holder name
- Select bank name
- Input branch code (3 digits)
- Input account number (6-15 digits), and then click “Next” to go to #8-9
- If you want to receive the payment by cheque, please click this URL and then follow #6-7
- Input cheque details
- Click “Next” to go to #8-9
- Input your contact information
- Select whether you like QBE to send a copy of all email notifications to your agent/broker on this claim
- Tick the box to agree our Terms & Conditions
- Click “Submit” to submit your claim.
- Your claim is submitted. Click “Save” to download the claim summary in PDF format.
