Our Executive Team

Director, QMI and Managing Director, Consumer (Australia Pacific)

 

Jo Hatcher is an experienced insurance leader with more than 20 years in the industry, bringing deep expertise in customer strategy, digital distribution and operational leadership.

Since joining QBE in 2019, Jo has played a key role in shaping QBE’s customer-led approach, holding several senior leadership roles across the Consumer portfolio, including General Manager, SME & Digital Innovation.

Prior to QBE, Jo held senior roles at IAG, Suncorp and AAMI, where she built a strong track record in Personal Lines insurance.

Jo is passionate about building future-focused, customer-led solutions that drive sustainable growth and brings a strong focus on innovation, performance, and improving the experience for customers.

Director, QMI and General Manager, QBE LMI

Chris is General Manager QBE LMI and a Director of QBE Mortgage Insurance (Asia) Limited.

Prior to his appointment as General Manager, QBE LMI, Chris was General Manager CTP, Australia Pacific.
Chris is an actuary and started his career in QBE in 2005 working across many products including workers compensation, small business, farm, construction, travel and trade credit. He spent 4 years responsible for QBE's Australian insurance risk stress testing and capital modelling which is where he worked closely with the Australian LMI business developing the first capital model for LMI and working closely with the LMI business on understanding the impacts of various economic scenarios on the business.

Since 2017 Chris has worked in underwriting and distribution roles in motor bodily injury insurance known as Compulsory Third Party (CTP) in Australia.

Managing Director of QMI

Wendy has close to 20 years' experience in corporate and commercial lending with financial institutions in Hong Kong and the United States before working in the insurance industry. She was appointed Managing Director of QMI in 2017 and has held the position of Head of Risk Management since 2011 responsible for credit risk management and all operational aspects of the mortgage insurance business.

Prior to joining QMI, Wendy was Manager of corporate lending at Sumitomo Mitsui Banking Corporation in Hong Kong. She has managed business relationship with multinational corporations and participated in IPO transactions and major debt restructuring of syndicated loans. She also developed and handled commercial SME business and real estate loans at Manufacturers Bank in Los Angeles. Wendy has a Bachelor of Science degree in Finance and Business Economics.

Director, QMI and Head of Portfolio & Strategy, QBE LMI

 

An experienced financial services professional, Jarrod has more than 20 years’ working in the banking and insurance industry. Prior to joining QBE, he worked in both major bank and customer-owned banking organisations, holding senior roles across various customer facing and credit risk functions.

As Head of Portfolio and Strategy, he is responsible for Credit Strategy, Capital Management, Pricing, Portfolio Monitoring, Risk and Governance.

Jarrod holds a bachelor's degree in mathematics from University of Newcastle and is a Graduate of the Australian Institute of Company Directors.