Insurance fraud occurs in different forms. Sometimes it can be through the sale of false and non-existent insurance policies by fraudulent agents or companies. Other times, it can occur through a dishonest insurance agent who collects premiums from a customer and does not pass it on or report it to the insurance company. Unfortunately, all too often the scam is only discovered when it is too late and a customer needs to make a claim on the policy that does not exist. 

If you do not receive a copy of your policy in a timely manner, please take steps and check with the insurance company you have been told the policy is being issued from, to see if your premiums have been paid and applied to your policy.
QBE has been made aware that there are individuals who have been approached by fraudulent agents and/or companies that claim to sell and issue false insurance policies from QBE. These fraudulent agents and/or companies use QBE’s brand on fabricated documentation that is issued to unsuspecting victims. In some instances, we understand that the fraudulent agents and/or companies have been claiming to sell an insurance product that QBE does not underwrite. 

We would like to alert members of the public so that you may be better informed and take steps to protect yourself and/or your company.

Stop. Call. Confirm. If you are unsure about an insurance agent or company:

  1. Stop before signing any paperwork or issuing payment;
  2. Call the insurance company which can be easily reached by phone; and
  3. Confirm that the agent or company offering insurance is legitimate and licensed to sell insurance in Macau and that the product being sold to you is issued by the insurance company.
If you believe you are a victim of insurance fraud, or are aware of fraudulent activity, you should:
  • Contact QBE Macau.
  • Contact Insurance Supervision Department of the Monetary Authority of Macao (https://www.amcm.gov.mo/en/) to register a complaint against the alleged insurance agent and/or company.

Our business insurance products

Commercial Motor

Keep your commercial motors moving with the right protection

Your commercial vehicles are exposed to various risks such as thefts, accidents and the actions of other drivers, which are simply beyond your control. Our commercial motor insurance provides comprehensive protection for your company vehicles and drivers against accidental damage, loss, third party liability for bodily injury, death or property damage.
Commercial Property

Protect your business from financial loss from property damage

Your business may own property that is vulnerable to various risks, such as fire, explosions and natural catastrophe. Our experts are on-hand to tailor an insurance solution to protect your commercial property should the unexpected occur.

Construction & Engineering

Manage risks of your construction and engineering projects, large or small

With our specialist expertise, we can provide your business with comprehensive protection against various risks, such as damage to your project and liability against third-party claims arising from construction and engineering works. Our flexible approach means we can tailor our insurance solution to your specific needs.

General Accident

Safeguard your business and its valuable assets from the unexpected

Your business can be vulnerable to various risks that can lead to financial loss. In the event of the unexpected, you need to have the confidence that the right protection for your business property is in place.

General Liability

Mitigate your business liabilities that could spring from your day-to-day operations

Whatever industry your business is in, our general liability insurance protects your business from the financial fallout of third party claims, which can be both civil and criminal in nature.

Group Health

Take care of your employees' wellbeing to retain and attract talents

Our group health insurance provides protection for your employees against healthcare and medical expenses. This can also help you retain and attract talents for your company.

Group Travel

Worry-free business trips for you and your employees

The hazards associated with business travel can be expensive. The risks can include flight delays, accidental loss of baggage or personal belongings, unexpected illnesses and even third-party liabilities, and all of these can quickly mount up when your employees are on business travel overseas.

Specialist protection for your moving cargo by air, sea or road

As a specialist marine insurer with more than 130 years in the global market, our marine insurance solutions are as varied as our customers, including import/export businesses, truck operators, private yacht owners and more. Whatever your needs, our experts have the local and international expertise to design cover that works for you.
Multinational Insurance

Flexible multi-class insurance solutions tailored to the needs of companies operating in multiple locations around the world.
Professional Liability

Specialty insurance provides a financial safety net for corporations and professionals

In a world of increasing personal responsibility and accountability, professional liability insurance is an essential component of risk management and a small investment for big peace of mind. It provides corporations and professionals with a financial safety net in the event of legal liabilities, litigations and resultant damage.
Important Notice:

The above only serves as a general description of our products and services. For full product details and coverage, please check with your local insurance broker or a QBE authorised agent.
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