When it comes to claim time, our Property, Contract Works and Marine Claims teams are ready to help.
Notify a claim
Online: | Broker Xchange claims page You can lodge a claim and receive a Claim Reference number straight away, you can also track live claims on QBE's Broker Xchange using the claim number (excluding sensitive or legally privileged matters) |
Call: | 0800 QBE CLAIMS (0800 723 252) |
Email: |
Commercial Property & Contract Works: propertyclaimsnz@qbe.co.nz Marine claims: marineclaimsnz@qbe.co.nz Recovery claims: claimsrecoveriesnz@qbe.co.nz |
Contact us: | For all new claim lodgements and updates on existing claims, contact your personal QBE claims specialist detailed below. |
For all other insurance claims, refer to the relevant claims team in the Contacts menu.
Claims Management Team

Kristine Tempest
National Claims Manager - Property & Marine
Tel: +64 9 980 3328
Mob: +64 27 362 9141
QBE Property, Contract Works and Marine Claims Specialists
Senior Technical Claims Specialist | |||
Referral Point - All Property excluding Marine |
Vinesh Kumar | vinesh.kumar@qbe.com | +64 9 980 3356 |
Aon & Willis | |||
A - K | Sarah Muir | sarah.muir@qbe.com | +64 9 308 8523 |
L - Z | Dean Pivac | dean.pivac@qbe.com | +64 9 308 8647 |
Crombie Lockwood | |||
A - K |
Foga Daniels |
foga.daniels@qbe.com | +64 9 980 3357 |
L - Z | Renee White | renee.white@qbe.com | +64 9 980 3398 |
Marsh JLT | |||
A - K | Theresa Vaimauga | theresa.vaimauga@qbe.com | +64 9 980 3392 |
L - Z | Marie Gaton | marie.gaton@qbe.com | +64 9 308 8670 |
Regional (all others) | |||
Numerals, A - B | Marie Gaton | marie.gaton@qbe.com | +64 9 308 8670 |
C - G + U - Z | Sarah Muir | sarah.muir@qbe.com | +64 9 308 8523 |
H - Q | Theresa Vaimauga | theresa.vaimauga@qbe.com | +64 9 980 3392 |
R - T | Dean Pivac | dean.pivac@qbe.com | +64 9 308 8647 |
Marine | |||
All | Tina Tangimetua | tina.tangimetua@qbe.com | +64 9 980 3409 |
Carriers Liability, Hull & Pleasure Craft | Hayley Wilson | hayley.wilson@qbe.com | +64 9 980 3465 |