When it comes to claim time, our Liability and Financial Lines Claims teams are ready to help.
Notify a claim
| Online: |
Broker Xchange claims page |
| Call: | 0800 QBE Claims (0800 723 252) |
| Contact us: | For all new claim lodgements and updates on existing claims, contact your personal QBE claims specialist detailed below. |
| Email: |
General Liability: Refer to table below Financial Lines: Refer to table below Recovery claims: claimsrecoveriesnz@qbe.co.nz |
For all other insurance claims, refer to the relevant claims team in the Contacts menu.
Leanne Nel
Head of Claims, NZPAC
Tel: +64 9 980 3490
Mob: +64 21 872 440
Michelle Watson
Quality and Performance Manager, NZPAC
Tel: +64 9 308 8646
Vin Oliveria
Manager, Claims Operations
Tel: +64 9 308 8686
Mob: +64 21 519 779
Sarah O'Brien
Claims Legal Manager
Tel: +64 9 980 3303
Kristine Tempest
National Claims Manager – Property & Marine
Tel: +64 9 980 3328
Mob: +64 27 362 9141
Russell Fergusson
National Claims Manager – Motor
Tel: +64 9 308 8534
Mob: +64 211 932 102
Brent Bills
Manager, Loss Prevention and Investigation
Tel: +64 9 308 8582
Lance McDonald
Team Leader Recoveries
Tel: +64 9 308 8570
Mob: +64 21 225 7547
Ana Nolan
National Claims Manager, Long Tail – AUSPAC
Tel: +64 9 308 8505
Lusi Puni
Team Leader Motor Claims
Tel: +64 9 308 8563
Mob: +61 421 227 5357
QBE Liability and Financial Lines Claims Specialists
| General Liability | |||
| A – B | Andrew Graveling | andrew.graveling@qbe.com | +64 9 308 8637 |
| C | Mark Tan | mark.tan@qbe.com | +64 9 980 3384 |
| D, F – J | Alex Heatley | alex.heatley@qbe.com | +64 9 980 3360 |
| E, K – M | Christine Vella | christine.vella@qbe.com | +64 9 308 8574 |
| N – R | Lisa Alach | lisa.alach@qbe.com | +64 9 308 8502 |
| T – Z | Jenifer Rowlinson | jenifer.rowlinson@qbe.com | +64 9 308 8659 |
| S | Brendon Russell | brendon.russell@qbe.com | +64 9 308 8537 |
| International, Multinational & Complex |
Dita Russell |
dita.russell@qbe.com | +64 9 308 8621 |
| Service and Repair Claims | |||
| A – Z |
Robert MacLeod |
robert.macleod@qbe.com | +64 9 308 8649 |
| Employment Dispute Claims | |||
| A – B | Andrew Graveling | andrew.graveling@qbe.com | +64 9 308 8637 |
| C – E | Jenifer Rowlinson | jenifer.rowlinson@qbe.com | +64 9 308 8659 |
| F – L & T | Robert MacLeod | robert.macleod@qbe.com | +64 9 308 8649 |
| M – R | Lisa Alach | lisa.alach@qbe.com | +64 9 308 8502 |
| S | Varun Bhawnani | varun.bhawnani@qbe.com | +64 9 980 3499 |
| U – Z | Dita Russell | dita.russell@qbe.com | +64 9 308 8621 |
| Statutory Liability (except CC/FMA matters) / Crime | |||
| A – N | Dan Cook | dan.cook@qbe.com | +64 9 308 8550 |
| O – S | Gretta Evans | gretta.evans@qbe.com | +64 9 980 3389 |
| T – Z | Mark Tan | mark.tan@qbe.com | +64 9 980 3384 |
| Commercial Commission and Financial Markets Authority | |||
| A – Z | Varun Bhawnani | varun.bhawnani@qbe.com | +64 9 980 3499 |
| Professional Indemnity | |||
| Construction / Info Technology / Real Estate / Crown A - M / Accountants H - M |
Varun Bhawnani | varun.bhawnani@qbe.com | +64 9 980 3499 |
| DHBs, Lawyers A – F & S / Crown N – Z / Defamation / Misc. A – M | William Warwick | william.warwick@qbe.com | +64 9 308 8669 |
| Lawyers G – N / Local Government O – Z / Misc. N – Z / Accountants N – Z / Paramedics | Brendon Russell | brendon.russell@qbe.com | +64 9 308 8537 |
| Accountants A, C, D, E, F & G / Lawyers O - R / Pharmacists | Gretta Evans | gretta.evans@qbe.com | +64 9 980 3389 |
| Accountants B | Jenifer Rowlinson | jenifer.rowlinson@qbe.com | +64 9 308 8659 |
| Lawyers T – Z / Local Government A – N / Nurses, Midwives, Misc. health | Sophie Pasley | sophie.pasley@qbe.com | +64 9 980 3376 |
| D&O | |||
| A – Z | Varun Bhawnani | varun.bhawnani@qbe.com | +64 9 980 3499 |