When it comes to claim time, our Liability and Financial Lines Claims teams are ready to help.
Notify a claim
Online: |
Broker Xchange claims page |
Call: | 0800 QBE Claims (0800 723 252) |
Contact us: | For all new claim lodgements and updates on existing claims, contact your personal QBE claims specialist detailed below. |
For all other insurance claims, refer to the relevant claims team in the Contacts menu.
Claims Management Team

Richard Skelton
National Claims Manager - Financial Lines
Tel: +64 9 308 8561
Mob: +64 21 352 506

Dita Russell
Acting National Claims Manager - Liability
Tel: +64 9 308 8621

Sarah O'Brien
National Claims Manager - Liability
(on extended leave until March 2022)
Tel: +64 9 980 3303
QBE Liability and Financial Lines Claims Specialists
General Liability | |||
A - C | Andrew Graveling | andrew.graveling@qbe.com | +64 9 308 8637 |
D - E | Jenifer Rowlinson | jenifer.rowlinson@qbe.com | +64 9 308 8659 |
F - J | Alex Heatley | alex.heatley@qbe.com | +64 9 980 3360 |
K - M | Casey Bradly | casey.bradly@qbe.com | +64 9 308 8616 |
N - Sa-Sm | Lisa Alach | lisa.alach@qbe.com | +64 9 308 8502 |
Sn-Sz - Z | Jenifer Rowlinson | jenifer.rowlinson@qbe.com | +64 9 308 8659 |
Other General Liability | |||
Australian personal injury, International and Multinational claims, all other GL > $250, 000 |
Dita Russell |
dita.russell@qbe.com | +64 9 308 8621 |
Employment Disputes | |||
A - G | Casey Bradly | casey.bradly@qbe.com | +64 9 308 8616 |
H - Z | Tariqa Satherley | tariqa.satherley@qbe.com | +64 9 980 3464 |
Statutory Liability (except CC/FMA matters) / Crime | |||
A - N | Talita Tu'uefiafi | talita.tuuefiafi@qbe.com | +64 9 308 8533 |
O - S | Melody Huang | melody.huang@qbe.com | +64 9 980 3389 |
T - Z | James Heard | james.heard@qbe.com | +64 9 980 3397 |
CC and FMA SL | |||
A - R | Varun Bhawnani | varun.bhawnani@qbe.com | +64 9 980 3499 |
S - Z | Melody Huang | melody.huang@qbe.com | +64 9 980 3389 |
Professional Indemnity | |||
Construction / Info Technology / Real Estate / Crown A - M / Accountants H - M |
Varun Bhawnani | varun.bhawnani@qbe.com | +64 9 980 3499 |
Lawyers A - F / Crown N - Z / Defamation / Misc. A - M | William Warwick | william.warwick@qbe.com | +64 9 308 8669 |
Lawyers G - N / Local Government O - Z / Misc. N - Z / Accountants N - Z / Paramedics | James Heard | james.heard@qbe.com | +64 9 980 3397 |
Accountants A - G / Lawyers O - R / DHBs, Pharmacists | Melody Huang | melody.huang@qbe.com | +64 9 980 3389 |
Lawyers S - Z / Local Government A - N / Nurses, Midwives, Misc. health | Talita Tu'uefiafi | talita.tuuefiafi@qbe.com | +64 9 308 8533 |
D&O | |||
A - R | Varun Bhawnani | varun.bhawnani@qbe.com | +64 9 980 3499 |
S - Z | Melody Huang | melody.huang@qbe.com | +64 9 980 3389 |