Liability & Financial Lines Claims Team​s

When it comes to claim time, our Liability and Financial Lines Claims teams are ready to help.

Notify a claim

Online: 

Broker Xchange claims page
You can track live claims on QBE's Broker Xchange (excluding sensitive or legally privileged matters)

 Call: 0800 QBE Claims (0800 723 252) 
 Contact us:  For all new claim lodgements and updates on existing claims, contact your personal QBE claims specialist detailed below.
Email:

General Liability: Refer to table below

Financial Lines: Refer to table below

Recovery claims: claimsrecoveriesnz@qbe.co.nz

 

For all other insurance claims, refer to the relevant claims team in the Contacts menu.

Leanne Nel, Head of Claims, QBE NZPAC

Leanne Nel

Head of Claims, NZPAC
Tel: +64 9 980 3490
Mob: +64 21 872 440

Michelle Watson, Quality and Performance Manager, NZPAC

Michelle Watson

Quality and Performance Manager, NZPAC
Tel: +64 9 308 8646

Vin Oliveria, Senior Claims Specialist Team Leader, QBE

Vin Oliveria

Manager, Claims Operations
Tel: +64 9 308 8686
Mob: +64 21 519 779

Sarah O'Brien, QBE Liability Claims Manager

Sarah O'Brien

Claims Legal Manager
Tel: +64 9 980 3303

Kristine Tempest, QBE National Claims Manager - Motor

Kristine Tempest

National Claims Manager – Property & Marine
Tel: +64 9 980 3328
Mob: +64 27 362 9141

Russell Fergusson, QBE National Claims Manager - Motor

Russell Fergusson

National Claims Manager – Motor
Tel: +64 9 308 8534
Mob: +64 211 932 102

Contacts - no photo - male silhouette

Brent Bills

Manager, Loss Prevention and Investigation
Tel: +64 9 308 8582

Contacts - no photo - male silhouette

Lance McDonald

Team Leader Recoveries
Tel: +64 9 308 8570
Mob: +64 21 225 7547

Contacts - no photo - female silhouette

Ana Nolan

National Claims Manager, Long Tail – AUSPAC
Tel: +64 9 308 8505

Contacts - no photo - female silhouette

Lusi Puni

Team Leader Motor Claims
Tel: +64 9 308 8563
Mob: +61 421 227 5357

QBE Liability and Financial Lines Claims Specialists


General Liability
A – B Andrew Graveling andrew.graveling@qbe.com +64 9 308 8637
C Mark Tan mark.tan@qbe.com +64 9 980 3384
D, F – J Alex Heatley alex.heatley@qbe.com +64 9 980 3360
E, K – M Christine Vella christine.vella@qbe.com +64 9 308 8574
N – R Lisa Alach lisa.alach@qbe.com +64 9 308 8502
T – Z Jenifer Rowlinson jenifer.rowlinson@qbe.com +64 9 308 8659
S Brendon Russell brendon.russell@qbe.com +64 9 308 8537
International, Multinational & Complex

Dita Russell

dita.russell@qbe.com +64 9 308 8621
Service and Repair Claims
A – Z

Robert MacLeod

robert.macleod@qbe.com +64 9 308 8649
Employment Dispute Claims
A – B Andrew Graveling andrew.graveling@qbe.com +64 9 308 8637
C – E Jenifer Rowlinson jenifer.rowlinson@qbe.com +64 9 308 8659
F – L & T Robert MacLeod robert.macleod@qbe.com +64 9 308 8649
M – R Lisa Alach lisa.alach@qbe.com +64 9 308 8502
S Varun Bhawnani varun.bhawnani@qbe.com +64 9 980 3499
U – Z Dita Russell dita.russell@qbe.com +64 9 308 8621
Statutory Liability (except CC/FMA matters) / Crime
A – N Dan Cook dan.cook@qbe.com +64 9 308 8550
O – S Gretta Evans gretta.evans@qbe.com +64 9 980 3389
T – Z Mark Tan mark.tan@qbe.com +64 9 980 3384
Commercial Commission and Financial Markets Authority
A – Z Varun Bhawnani varun.bhawnani@qbe.com +64 9 980 3499
Professional Indemnity
Construction /
Info Technology /
Real Estate /
Crown A - M / Accountants H - M
Varun Bhawnani varun.bhawnani@qbe.com +64 9 980 3499
DHBs, Lawyers A – F & S / Crown N – Z / Defamation / Misc. A – M William Warwick william.warwick@qbe.com +64 9 308 8669
Lawyers G – N / Local Government O – Z / Misc. N – Z / Accountants N – Z / Paramedics Brendon Russell brendon.russell@qbe.com +64 9 308 8537
Accountants A, C, D, E, F & G / Lawyers O - R / Pharmacists Gretta Evans gretta.evans@qbe.com +64 9 980 3389
Accountants B Jenifer Rowlinson jenifer.rowlinson@qbe.com +64 9 308 8659
Lawyers T – Z / Local Government A – N / Nurses, Midwives, Misc. health Sophie Pasley sophie.pasley@qbe.com +64 9 980 3376
D&O
A – Z Varun Bhawnani varun.bhawnani@qbe.com +64 9 980 3499