When it comes to claim time, our Liability and Financial Lines Claims teams are ready to help.
Notify a claim
Online: |
Broker Xchange claims page |
Call: | 0800 QBE Claims (0800 723 252) |
Contact us: | For all new claim lodgements and updates on existing claims, contact your personal QBE claims specialist detailed below. |
Email: |
General Liability: Refer to table below Financial Lines: Refer to table below Recovery claims: claimsrecoveriesnz@qbe.co.nz |
For all other insurance claims, refer to the relevant claims team in the Contacts menu.
![Leanne Nel, Head of Claims, QBE NZPAC](/nz/-/media/new-zealand/images/contact teams/claims/leanne nel.jpg?w=1000&hash=BF6D3A42954DC012BFB06103D9AAC55B)
Leanne Nel
Head of Claims, NZPAC
Tel: +64 9 980 3490
Mob: +64 21 872 440
![Michelle Watson, Quality and Performance Manager, NZPAC](/nz/-/media/new-zealand/images/contact teams/claims/michelle watson_1000.jpg?w=1000&hash=CC117627DF7E4C5E5BCE4B3413EFC4E1)
Michelle Watson
Quality and Performance Manager, NZPAC
Tel: +64 9 308 8646
![Vin Oliveria, Senior Claims Specialist Team Leader, QBE](/nz/-/media/new-zealand/images/contact teams/claims/vin oliveria.jpg?w=1000&hash=5A0B5794F874942D81FF22F9E9925BDF)
Vin Oliveria
Manager, Claims Operations
Tel: +64 9 308 8686
Mob: +64 21 519 779
![Sarah O'Brien, QBE Liability Claims Manager](/nz/-/media/new-zealand/images/contact teams/claims/sarah obrien.jpg?w=1000&hash=D8F0A2619468466FB427C64B187C1F36)
Sarah O'Brien
Claims Legal Manager
Tel: +64 9 980 3303
![Kristine Tempest, QBE National Claims Manager - Motor](/nz/-/media/new-zealand/images/contact teams/claims/kristine tempest.jpg?w=1000&hash=14AEC92A95F5CB63EA36BFBC69243D60)
Kristine Tempest
National Claims Manager – Property & Marine
Tel: +64 9 980 3328
Mob: +64 27 362 9141
![Russell Fergusson, QBE National Claims Manager - Motor](/nz/-/media/new-zealand/images/contact teams/claims/russell fergusson.jpg?w=1000&hash=4900D3353595D3F5D4F3E1660AD1FC61)
Russell Fergusson
National Claims Manager – Motor
Tel: +64 9 308 8534
Mob: +64 211 932 102
![Contacts - no photo - male silhouette](/nz/-/media/new-zealand/images/contact teams/male silhouette.jpg?w=1000&hash=70D7127AD621CE061FF372248094E853)
Brent Bills
Manager, Loss Prevention and Investigation
Tel: +64 9 308 8582
![Contacts - no photo - female silhouette](/nz/-/media/new-zealand/images/contact teams/female silhouette.jpg?w=1000&hash=2BBC6F26060C872C19FF67E961E27CE8)
Ana Nolan
National Claims Manager, Long Tail – AUSPAC
Tel: +64 9 308 8505
QBE Liability and Financial Lines Claims Specialists
General Liability | |||
A, B & I, J | Andrew Graveling | andrew.graveling@qbe.com | +64 9 308 8637 |
C & H | Sophie Hart | sophie.hart@qbe.com | +64 9 980 3411 |
D & E | Robert McLeod | robert.macleod@qbe.com | +64 9 308 8649 |
G, K, - M | Sarah O'Brien | sarah.obrien@qbe.com | +64 9 980 3303 |
N – R | Rosie Burns | rosie.burns@qbe.com | +64 9 980 3397 |
F & S | Brendon Russell | brendon.russell@qbe.com | +64 9 308 8537 |
T - Z | Jenifer Rowlinson | jenifer.rowlinson@qbe.com | +64 9 308 8659 |
International, Multinational |
Sophie Hart |
sophie.hart@qbe.com | +64 9 980 3411 |
Service and Repair Claims | |||
A – Z |
Robert MacLeod |
robert.macleod@qbe.com | +64 9 308 8649 |
Employment Dispute Claims | |||
A – Z | Avy Judelson | avy.judelson2@qbe.com | +64 9 980 3420 |
Statutory Liability (except CC/FMA matters) / Crime | |||
A – N & T – Z | Jade Brocas | jade.brocas@qbe.com | +64 9 308 8550 |
O – S | Gretta Evans | gretta.evans@qbe.com | +64 9 980 3389 |
Commercial Commission and Financial Markets Authority | |||
A – Z | Jade Brocas | jade.brocas@qbe.com | +64 9 308 8550 |
Professional Indemnity | |||
Construction A - S/ Info Technology / Misc. A-M Real Estate / Crown A - M / Accountants H - M |
Hannah Piggin | Hannah.Piggin@qbe.com | +64 9 980 3499 |
Construction T - Z |
Shannen Moffitt | Shannen.Moffitt@qbe.com | +64 9 980 3370 |
Lawyers G – N / Local Government O – Z / Misc. N – Z / Accountants N – Z / Paramedics | Brendon Russell | brendon.russell@qbe.com | +64 9 308 8537 |
Accountants A, C, D, E, F & G / Lawyers O - R / Pharmacists | Gretta Evans | gretta.evans@qbe.com | +64 9 980 3389 |
Accountants B/ Defamation/ Nurses, Midwives & Misc. Health | Jenifer Rowlinson | jenifer.rowlinson@qbe.com | +64 9 308 8659 |
Local Government A/ Lawyers T – Z | Jade Brocas | jade.brocas@qbe.com | +64 9 308 8550 |
D&O | |||
A - M | Hannah Piggin | Hannah.Piggin@qbe.com | +64 9 980 3499 |
N - Z | Jade Brocas | jade.brocas@qbe.com | +64 9 308 8550 |