When it comes to claim time, our Motor and Recoveries Claims teams are ready to help.
Notify a claim
| Online: | Broker Xchange claims page You can lodge a claim and receive a Claim Reference number straight away, you can also track live claims on QBE's Broker Xchange using the claim number. |
| Call: | 0800 QBE CLAIMS (0800 723 252) |
| Email: |
New motor claims: motorclaimsnz@qbe.co.nz All windscreen and autoglass claims: windscreen@qbe.co.nz Recovery claims: claimsrecoveriesnz@qbe.co.nz |
| Contact us: | For all new claim lodgements and updates on existing claims, contact your personal QBE claims specialist detailed below. |
For all other insurance claims, refer to the relevant claims team in the Contacts menu.
Claims Management Team
Russell Fergusson
National Claims Manager - Motor
Tel: +64 9 308 8534
Mob: +64 211 932 102
Robert Macleod
Team Leader Motor Technical
Tel: +64 9 308 8649
Mob: +64 211 950 564
Lusi Puni
Team Leader Motor Claims
Tel: +64 9 308 8563
Mob: +61 481 264 343
Lance McDonald
Team Leader Recoveries
Tel: +64 9 308 8570
Mob: +64 21 225 7547
QBE Motor and Recoveries Claims Specialists
| Windscreen & Autoglass | |||
| All | Elizabeth Packer | elizabeth.packer@qbe.com | +64 9 308 8605 |
| All | Arishna Prakash | arishna.prakash@qbe.com | +64 9 308 8606 |
| All | Kura TeTini | kura.tetini@qbe.com | +64 9 980 3324 |
| AON, JLT, Rothbury, Steadfast Motor Claims | ||
| Charlene Botha | charlene.botha@qbe.com | +64 9 308 8538 |
| Mena Leilua | mena.leilua@qbe.com | +64 9 308 8699 |
| Brendon Russell | brendon.russell@qbe.com | +64 9 308 8537 |
| Crombie Lockwood, Insurance Advisernet, Willis Motor Claims | ||
| Lorryn Frawley | lauren.frawley@qbe.com | +64 9 308 8651 |
| Adrian Cooper | adrian.cooper@qbe.com | +64 9 308 8679 |
|
Katie Marsh |
katie.marsh@qbe.com | +64 9 308 8682 |
| Marsh, NZ Brokers, PIC Motor Claims | ||
| Carol Sua-Sio | carol.sua-sio@qbe.com | +64 9 980 3460 |
| Juanita Opperman | juanita.opperman@qbe.com | +64 9 308 8612 |
| Mobeen Rostamy | mobeen.rostamy@qbe.com | +64 9 308 8564 |