How can I check the claim status after my online submission?

You can now check your claim status here. 

Please contact your agent or broker or QBE Hong Kong's Claims Services team at: 

claims.hk@qbe.com / +852 2877 8608
claims.qgi@qbe.com / +852 2828 3133 (for Hang Seng Bank customers) 

(Monday to Friday 9:00am – 5:30pm)