Video Interview Tips
If the recruiter has indicated you have been selected for a video interview, you’ll be responsible for finding a quiet location with a good internet connection and a computer or laptop with a webcam. Specifically, you’ll need to:
- Find a quiet, private, well-lit place, free from possible interruptions from people, pets, or noises.
- Ensure your internet connection is stable.
- Check that your computer or tablet device audio is working.
- Test your computer or tablet’s webcam.
- Close any unnecessary web browser tabs and applications.
- Have a pen, notepad, and copy of your resume on your desk.
- Place your phone in silent mode.
What to wear for a video interview?
QBE has a ‘Dress for your Day’ dress code policy, encouraging people to think about their day ahead and what makes them feel comfortable and confident at work. For your video interview, typically smart casual will be appropriate but it’s a good idea to check in with your QBE Recruiter on this subject if you are unsure.
Be Prepared
Position the camera so that you are looking up slightly and centered on the screen.
Video Interview Body Language
Eye contact is very important during an in-person interview, and you want to convey that same level of connection during a video interview as in an in-person one. Therefore, avoid the instinct to look directly at your interviewer on the screen while you’re answering a question. Instead, when you speak, direct your gaze at the webcam. When you do this, your eyes are more likely to align with the interviewer’s eyes on the other end. When you’re listening, you can look back at the screen.
When you’re listening, nod and smile when appropriate to communicate that you’re giving them your full attention. Use hand gestures when it feels appropriate and keep your movements close to your body. Avoid fidgeting or letting your gaze drift away from the device.
When the Technology Goes Wrong
Here are some backup plans to have ready just in case.
- If your video or audio stops working: Before the interview, ask the interviewer for a phone number where you can reach them if you experience technical difficulties. If the video cuts out, call them at that number. Ask if you can continue the interview by phone or reschedule.
- If noise interrupts the conversation: If noises (sirens, construction, etc.) interrupt your video interview, apologize for the interruption and ask for a few moments until the noise has subsided. You may want to mute the microphone if the noise is severe.
- If someone enters the room unexpectedly: If family members, housemates, or pets enter the room while you’re interviewing, apologize to the interviewer, ask for a few moments, mute your microphone and turn off your camera, and then step away to deal with the interruption. Make sure that the room is secure before beginning the interview again.