QBE North America Appoints Dan Moore Chief Operating Officer
—Signifies Company’s Commitment to Serve as a Customer-focused, Integrated Specialist Insurer—
March 11, 2020, New York, NY – Integrated Specialist Insurer QBE North America today announced the appointment of Dan Moore as Chief Operating Officer, effective immediately. In this role, he will lead Claims, Technology and Operations and oversee communications and branding, with the goal of strengthening QBE’s performance and customer-centered approach for delivering integrated risk management solutions. Reporting to QBE North America CEO Todd Jones, Mr. Moore will also serve as a member of QBE’s North America Executive Committee. He had been serving as the Chief Operating Officer on an interim basis since January 30 of this year.
“We’re thrilled to have Dan officially step into the role of Chief Operating Officer,” said Mr. Jones. “Since he joined QBE in 2013, he has proven himself as an effective leader who rallies his teams and delivers outstanding results. His teams have successfully launched many innovative services to improve customer service such as TextQBE, our AI-powered communications platform that speeds and enhances communications with customers when they have a claim. They have also unified many routines across business units to streamline the underwriting process and support our integrated approach to managing risk for customers. With Dan as COO, we’re very excited about the additional progress we can make to serve our customers more efficiently and effectively while delivering superior business results.”
About Dan Moore
Mr. Moore has more than 20 years of experience in the insurance and consulting industries. Before this appointment, he had been serving as Head of Operations since August 2018 to oversee a variety of centralized functions including Operations Services, Technical Operations, Operational Reporting, Underwriting Support, and Program Operations. Mr. Moore joined QBE in 2013 as Senior Vice President, Claims Services.
Prior to QBE, Mr. Moore worked for over nine years at Fireman’s Fund/Allianz in a variety of senior leadership roles across Claims, Risk Services, and Operations. Before Fireman’s Fund/Allianz, Dan provided strategy, operational, and enterprise transformation consulting to a variety of industries at Braun Consulting and Grant Thornton.
QBE North America, an Integrated Specialist Insurer, is part of QBE Insurance Group Limited, one of the largest insurers and reinsurers worldwide. QBE NA reported Gross Written Premiums in 2019 of $4.7 billion. QBE Insurance Group's 2019 results can be found at www.qbe.com. Headquartered in Sydney, Australia, QBE operates out of 31 countries around the globe, with a presence in every key insurance market. The North America division, headquartered in New York, conducts business through its property and casualty insurance subsidiaries. The actual terms and coverage for all lines of business are subject to the language of the policies as issued. QBE insurance companies are rated "A" (Excellent) by A.M. Best and "A+" by Standard & Poor's. Additional information can be found at www.qbe.com/us, or follow QBE North America on Twitter.